Mobility Services Grant Program Specialist

General Summary

As a Program Specialist, incumbents conduct professional administrative work with primary responsibility for program management of grant funded transportation programs such as Statewide Transportation Improvement Funded (STIF) projects. Incumbent manages grant funded transportation services and implements transportation projects initiated by the Planning team. Among other qualities, this position requires professionalism, organization, attention to detail, initiative, critical thinking, analytical ability, and strong communication skills.

This position is responsible for grant development, evaluation, and compliance, including research, technical writing, and adherence to grant guidelines. The following information details the key functions and requirements of the position.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description.

• Maintain and oversee the systems, contracts, and relationships required to sustain the daily operations of assigned grant-funded and pilot transportation programs, including but not limited to:
  • Rural On-Demand Services
  • Downtown and Riverfront Circulator
  • Bethel ATTAIN services
• Provide contract program oversight and evaluation to ensure high service quality and clear communication of LTD's expectations for the above services, including regular meetings with contractors.
• Oversee assigned grant programs, including service changes to best suit local needs, coordinating the development of new schedules, and contributing to development of service brochures, website updates, social media promotion, and launch events.
• Coordinate contracting efforts as assigned for Mobility Services, including contract evaluations, developing Scopes of Work, assisting with development of RFPs and contracts, and serving on evaluation committees.
• Complete grant and associated reporting for assigned programs.
• Build and maintain relationships with interested parties in service areas.
• Promote the goals of grant recipients and keep all interested parties informed through public awareness activities such as prepared group speaking engagements and outreach programs. Coordinate with internal and external stakeholders to ensure communication is clear and consistent.
• Investigate and manage grievances, incidents, accidents, and audits associated with assigned programs. Provide timely written follow up as required and submit reports as required.
• Draft materials for LTD Board of Directors meetings as required.
• Develops and maintains a grant management system for funded grants that includes report due dates, budget adherence, impact of grants, and any other grant requirements.
• Ensure compliance with guidelines of grants.
• Ensure program and contract compliance
• Develop both internal (LTD) and external (Contractor) procedures relating to grant funded programs.
• Coordinate the billing, payment, and fiscal reporting of grant funded services.
• Performs complex planning, research, consultative, technical and program administration.
• Serve as a champion for accessible public transportation services. Connect older adults, low income households, students, and people with disabilities to transportation services.
• Complete interviews with LTD riders to determine eligibility for half-fare passes and service animal endorsements. Conduct presentations for older adults and people with disabilities and participate in in-service training for LTD staff.
• Respond to inquiries, complaints, and requests from LTD customers for Reasonable Modifications of LTD policies.
• Interpret state and federal policy and regulation for the provision of grant funded transportation services.
• Represent LTD by attending or facilitating meetings and trainings. Work with state and local agencies and community partners to identify needs for public transportation services. Communicate LTD's role and interest in the coordination of quality public transit programs, products, and services.
• Maintain files and correspondence…