People Operations Manager

Skylight is a digital consultancy using design and technology to help government agencies deliver better public services. We're at the forefront of a civic movement to reinvent how all levels of government serve families, patients, and many others in today's digital world. If you want to play a part in driving this critical movement forward, we'd love for you to join our growing team of public interest technologists.

The work we do matters.

Since launching several years ago, our team has grown rapidly. We find ourselves in an exciting position to further deepen our partnerships within the government contracting space, to continue to attract and retain amazing teammates, and to scale our capacity to make an even bigger difference in the world. Currently, our company is organized into three main groups:
Executive Office (sets and operationalizes the strategic direction of the company), Federal Health & Civilian (focused on federal health and civilian missions), and Defense & Security (focused on defense, national security, and public safety missions). As Skylight's People Operations Manager, you'll report directly to the Head of People Operations and play a vital role in running the people programs our team relies on every day.

In this hands-on position, you'll focus on administering benefits and leave, managing the employee life cycle from onboarding through offboarding, and keeping our people systems, records, and policies accurate and current. The work you do will have a direct impact on our ability to attract, support, and retain amazing public interest technologists.

• Administer our benefits programs end to end, including medical, dental, vision, disability, life, FSA, HSA, and 401(k)
• Own the working relationship with our benefits broker and carriers, including renewals, plan design discussions, and issue escalation
• Run annual open enrollment, from communications and employee education through system configuration and post-enrollment reconciliation
• Administer all leaves of absence, including parental, medical, FMLA, short-term disability, and state paid family and medical leave programs
• Maintain leave tracking and reporting so business unit leaders have the staffing visibility they need without exposing confidential detail
• Partner with Finance on payroll inputs, leave-related pay adjustments, and benefits reconciliation

• Run onboarding end to end, including the preboarding checklist, new employee orientation, I-9 verification meetings, and E-Verify submissions, and coordinate with IT so system and equipment access is ready on day one
• Run manager onboarding for employees stepping into people-management roles
• Run offboarding end to end, including the checklist, exit surveys, and state compliant final pay and benefits steps, and confirm with IT that access is revoked and equipment is returned
• Process role, project, and reporting-line transitions, keeping employee records and timekeeping assignments aligned and routing access changes to IT
• Maintain employee data across our people systems, including address and status changes that carry tax or compliance implications

• Serve as the administrator for our HRIS (Rippling), covering configuration, data integrity, reporting, and integrations with our timekeeping and payroll systems
• Build and maintain automated workflows in the HRIS so routine people processes run without manual intervention
• Run HRIS and people-system implementations and migrations, including vendor coordination, data validation, go-live readiness, and post-launch stabilization

• Support employee relations matters by conducting intake, maintaining…