Information Technology Associate

* We pay 95% to 99% of medical insurance premiums for full-time employees, including mental health coverage.
* 10 paid holidays, 2 floating holidays, 3 personal business days, separate sick and vacation paid leaves (prorated for part-time employees), and other employee benefits such as optional insurances and flexible spending plans.
* Salary offers are made with consideration of the candidate’s education and experience.
* ** Attach your cover letter (not to exceed two pages) in the Resume / CV / Cover Letter section of the application.  Your cover letter and filename should include your name.**
* ** In the body of your cover letter, please include responses to all Requested Skills and Attributes listed below.**
* ** Address the cover letter “To the Hiring Manager.”**
* ** Do not use a generic cover letter; please personalize your cover letter for this position. We read every letter.**
* ** Prepare your cover letter before starting your Workday application.
*** Experience providing customer service in person, by phone, through email, and over chat and communicating technical issues to a variety of users with different computer skill levels.
* Experience evaluating system efficiency and suggesting improvements.
* Experience with Microsoft 365, SharePoint, and Power Shell.
* Experience installing and configuring Microsoft Windows OS in a business setting.
* Experience with Microsoft Windows servers, including performing backups and troubleshooting system failures.
* Experience writing custom software solutions.
* Experience installing and configuring VoIP software and hardware.
* Experience configuring and troubleshooting audio/visual technology.
* Experience managing iOS devices in an enterprise environment is preferred.
* This is a full-time position, and the work schedule currently is 8:00 a.m. to 5:00 p.m. Monday through Friday. This position is FLSA-exempt and ineligible for overtime compensation for hours worked in excess of 40 per workweek.
* Occasional mandatory overtime work, including evening and weekend work, may be required.
* Regular in-town travel and occasional statewide travel may be required.
* Frequent phone and in-person contact with people from diverse backgrounds.
* Frequent phone and in-person contact with people who may be facing challenging life circumstances, highly stressful situations, or trauma.
* Long periods of sitting or standing while working at a computer.
* Lifting and moving technical equipment may be required.
* Regular use of the following equipment: telephone, OJD-assigned computer with multiple monitors, copy machine, fax machine, and scanner.
** ADDITIONAL INFORMATION  Criminal Background Check
** You will be subject to a criminal background check if you are a finalist. Adverse results are evaluated on a case-by-case basis and may result in disqualification if the circumstances are directly related to the duties and responsibilities of the position.

By submitting your application to OJD, you consent to reference checks about your qualifications, your workplace performance, and your work product.

** United States Employment Eligibility
** OJD does not offer visa sponsor ships. Within three days of hire, you will be required to complete the U.S. Department of Homeland Security's  confirming authorization to work in the United States. OJD will use E-Verify to confirm that you are authorized to work in the United States.
** Future Vacancies
** Apply now if you are interested in this or future vacancies. This job announcement may be used to fill future vacancies in this class of work.

** Veterans' Preference
** Eligible veterans who meet the qualifications will be given preference in the recruitment process. To receive preference, veterans must attach the appropriate documentation after they receive an email in their Workday inbox requesting the information to verify eligibility. The action item, asking veterans to attach their documentation, will arrive after they have submitted their initial application materials. Visit the Oregon job opportunities  for additional details, information, and resources.

** Conduct Expectations
** Because of OJD's role in providing justice and upholding the rule of law, employees of the department are required to meet the highest standards of professional conduct and ethics while on the job, and also to maintain those same high standards when taking actions in their personal lives that could reflect on the department. As an employee, you will be expected to preserve the confidentiality of information received in the course of OJD employment.

** Pay Equity
** As an employer, OJD complies with Oregon’s pay equity law. Salary offers are made with consideration of the candidate’s education and experience. For more information on pay equity, .

** Employee Benefits
** to access information specific to OJD employee benefits.
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