Information Technology Associate

Position Title

Information Technology Associate

12/22/2025

01/12/2026

Judicial Department

$7,574 - $11,749

Employee

Oregon Judicial Department (OJD) serves the public, and the people we serve may be facing challenging life circumstances, high levels of stress, or confusion about their next steps. The work you will do in this role affects members of our community who come to the court to have their cases resolved. We need people who want to impact their communities, value OJD’s efforts to remove barriers to access justice services, and welcome interacting with the public.

We are committed to building a diverse, inclusive team and encourage candidates of all backgrounds to apply. We consider relevant work, lived experience, and education, plus any transferable skills and abilities that may meet our qualifications or the skills and attributes we need for this position. We welcome all candidates who are inspired by our work and mission.

• We pay 95% to 99% of medical insurance premiums for full‑time employees, including mental health coverage.
• 10 paid holidays, 2 floating holidays, 3 personal business days, separate sick and vacation paid leaves (pro‑rated for part‑time employees), and other employee benefits such as optional insurances and flexible spending plans.
• Salary offers are made with consideration of the candidate’s education and experience.

The Lane County Circuit Court in Eugene, Oregon, is hiring anb>

Information Technology Associate.

In this role, you will help judges and court staff, members of the public, and external agencies by providing advanced technical support for video conferencing equipment, digital recording systems, telephones, multimedia presentation systems, web applications, virtual servers, and storage area networks. You will provide Tier 2 and Tier 3 support for software, hardware, communications, and data‑related issues. You will keep an equipment inventory, prepare detailed system design documentation, and maintain user documentation, training materials, and other instructional aides.

You will also conduct comprehensive analyses, identify the court’s application and programming needs, and use SharePoint and Power Shell to develop specifications and write custom software solutions.

Additionally, you will plan, configure, install, inventory, and upgrade workstations, printers, and audio/visual systems. You will perform server and security administration tasks, including network and application monitoring, vulnerability and patch management, incident response, and disaster recovery planning and execution. You will conduct regular server backups and troubleshoot system failures, either directly or by escalating them to OJD’s Enterprise Technology Services Division.

You will manage network systems, subsystems, and devices, administer user accounts, and provide local administration support for Microsoft Outlook. You will also install and configure VoIP hardware and software, and support our VoIP end users. You will spend part of your time working on special projects and researching emerging technologies.

Assigned tasks may be changed to accommodate workload and organizational needs.

• Cover Letter – Attach your cover letter (not to exceed two pages) in the Resume / CV / Cover Letter section of the application. Your cover letter and filename should include your name. In the body of your cover letter, please include responses to all Requested Skills and Attributes listed below. Address the cover letter “To the Hiring Manager.” Do not use a generic cover letter;
  
  please personalize your cover letter for this position.
• Work History/Resume – Attach your updated resume in the Resume / CV / Cover Letter section of the application. Your resume and filename should include your name. OR Complete the Job History/Work Experience portion of your Workday profile if you are not using an updated resume.

• Qualification:
  
  Bachelor’s degree in computer science, information technology, management, public…