Independent Field Auto Appraiser - Eugene

Position: Independent Field Auto Appraiser - Eugene, OR

Independent Field Auto Appraiser - Eugene, OR

Alacrity Solutions is a nationwide appraisal company with a local presence that uses advanced technology and expert management resources to achieve our clients’ objectives. We offer great opportunities for experienced Independent Auto Estimators. Join our dedicated team today to build an exciting career with us.

Contract Description

Auto Estimators verify and accurately provide electronic estimates on the cost of repairs on automobiles so that our clients can determine a fair amount for settlement. An estimator reviews each assignment by speaking with the owner or representative, researching records, and inspecting any involved property, to the satisfaction and approval of the client or claimant.

Contract Requirements Include

• 1+ years field claims experience, including auto claims
• Electronic estimating experience using Mitchell, CCC, Audatex or other platforms
• 1+ year strong customer service and conflict‑resolution competency
• 1+ year ability to work independently (self‑motivated)
• Excellent organization, attention to detail, and adaptability
• Contact Alacrity clients to complete inspections/appraisals within given time frames
• Smartphone or other device capable of taking quality photos and transmitting them

Requirements (WHAT WE ARE LOOKING FOR)

• Promptly and effectively handle all assignments, making decisions within delegated authority as outlined in client policies
• Maintain current knowledge of local industry repair procedures and local market pricing
• Work‑day knowledge of the Department of Insurance and state regulations
• Submit detailed auto inspections and reports summarizing damages or any potential open items
• Identify potential and questionable damages reported by owner and communicate findings with client
• Plan and navigate daily routes efficiently using Optimizer Automation tool to assist with quicker inspections and appraisals
• Inspect all angles of vehicle, interior and exterior, visually and manually
• Establish repair requirements and cost estimates for losses; evaluate and negotiate operations and cost of repairs
• Deliver a positive customer service experience to all internal, external, current, and prospective clients
• Meet cycle‑time and quality KPIs in a fast‑paced performance‑driven environment
• Articulate decisions and technical knowledge both verbally and written
• Reliable transportation, valid state driver’s license, and safe driving record is required
• Professional business attire and appearance while carrying out services to the public

Education / Licensure

• State licensing required (if applicable)
• Appraiser’s license – if applicable to location
• Adjuster’s license – if applicable to location
• I‑CAR Certification preferred
• High School diploma or equivalent preferred

Skills / Competencies

• Previous auto estimating experience required
• Mitchell, CCC, Audatex experience a plus

Why Choose Alacrity?

• Self‑determined scheduling with the ability to manage your day

Working Conditions

100% travel is required within designated working territory based on the location of assignments received. Normal office or field claims environment. Ability to operate a motor vehicle for up to 8 hours daily, repeatedly entering and exiting the vehicle. Must be able to make physical inspections of auto loss sites, work outdoors in all types of weather, available to work catastrophic loss events, willingness to work irregular hours and to travel with possible overnight requirements a plus.

Computer

And Phone System Requirements

• CPU:
  Intel or AMD Processor (4 core / 2.7 GHz or better)
• Memory: 8GB RAM
• Storage: 128 GB SSD +
• Windows 11 Professional
• Minimum supported resolution: 1366 x 768 or better; recommended 1920 x 1080 or better
• Microsoft Office: 2016 Home & Business / Professional, 2019 Home & Business / Professional, or Microsoft Office 365
• Google Chrome
• Smart Phone (Release date less than 4 years from today) – iOS (Apple iPhone) or Android OS (Galaxy, Note, etc.)

Job Metadata

• Seniority level:
  Entry level
• Employment type:
  
  Full‑time
• Job function:
  Management and Manufacturing
• Industry: Claims Adjusting, Actuarial Services

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