Security Operations Center Dispatch Supervisor

Department: University of Oregon Police Department

Classification: Nonteach Prof/Uncl 12mo .5+

Appointment Type and Duration: Regular, Ongoing

Salary: $80,000-$85,000 per year

FTE: 1.0

Application Review Begins:
November 3, 2025; position open until filled.

To be considered for this position, applicants must submit a complete application. A completed application includes:

• Experience using dispatch software or technology, including specific systems worked with.
• Experience leading or supervising employees or co‑workers in a dispatch or similar environment.
• Experience training dispatch staff, including methods or programs used.

We are interested in finding the best candidate for the position. We encourage you to use your application to let us know what is meaningful to you about the role and what transferable skills or other qualities you would bring.

Safety and Risk Services (SRS) is a unit within the Finance and Administration portfolio. Finance and Administration is a vibrant and varied portfolio serving all aspects of campus life. Our employees perform a wide range of functions including offering essential financial tools and support to the university’s many departments, providing key resources to employees, and keeping campus safe, clean, accessible and beautiful.

SRS’s mission is to collaborate with all campus constituents (students, staff, faculty, and visitors) and the surrounding community, to safeguard life and health and mitigate threats to the University’s core mission of academic excellence, research, and public service. Safety and Risk Services comprises Emergency Management and Continuity, Enterprise Risk Management, Environmental Health and Safety, Location Innovation Lab - Campus Mapping, Risk Management and Insurance, University of Oregon Police Department.

SRS fulfills its mission by providing a variety of professional services, technical assistance, training, and regulatory oversight. The University of Oregon Police Department (UOPD) is a community oriented and trust based policing agency within the University of Oregon. UOPD plays an integral role in the university community by providing a safe, secure, and welcoming environment.

The mission is to foster a climate that encourages a free, open, and civil exchange of ideas in support of the educational, research, and public service goals of the university. The UOPD recognizes and promotes the value of multiculturalism and inclusiveness consistent with responsible citizenship within an international community. The University of Oregon is a diverse, dynamic, and adaptive community. Constant efforts by the UOPD are necessary to partner with and educate the community to deter, reduce, and resolve safety and security issues through proactive, multidisciplinary, and collaborative problem solving.

The Security Operations Center (SOC) is the university’s 24/7 365‑day unit that is a Secondary Public Safety Answering Point (secondary PSAP), routinely operating and monitoring various alarms, confidential law enforcement databases, emergency notification applications, surveillance devices, and two‑way communication systems and call handling for multiple emergency and non‑emergency phone lines. The SOC is responsible for deploying notifications, and ensuring that timely response, activation of various procedures, specialized teams, and notifications are made to campus partners and leadership.

Reporting to the Associate Director, Security Operations Center, the Dispatch Supervisor will lead a team of dispatch professionals in day‑to‑day operations. This position is expected to serve as the subject‑matter expert while providing necessary support to the team members. The Dispatch Supervisor will apply working knowledge of communications, equipment theory, training and procedures to provide leadership, technical guidance, and direction to the Communication Officers of the SOC.

This position is considered a working supervisor, and it is expected to provide operational dispatching and records support. The role requires the ability to work a standard work week with occasional extended hours.…