Manager , Roosevelt Administration Manager

The City of Eugene Public Works Department is seeking a highly skilled and collaborative Administrative Services Office Manager to supervise, direct, and manage the functional activities of the Public Works Maintenance (PWM) and Parks and Open Space (POS) Divisions: administrative, financial, personnel, customer service, business automations, and emergency management support systems. This senior-level administrative manager oversees a multidisciplinary paraprofessional team, manages multimillion-dollar administrative budgets, coordinates cross-divisional operations, and serves as a key member of the Roosevelt Service Section Leadership Team.

The Office Manager plays a central role in developing internal systems, ensuring compliance with City policies, supporting supervisors and staff, improving the operational efficiency of the Roosevelt Yard, and filling key Incident Command (IC) roles during a Public Works emergency activation.

Classification: Manager 1, Roosevelt Administration Manager

Salary:$46.04 - $62.15 hourly /$95,763.20 - $ Annually

The City of Eugene determines starting pay within the range based on relevant education and experience as provided by the applicant in their application materials. This process is consistent with the Oregon Equal Pay Act (OEPA).

Department, Division:Public Works, Maintenance & Parks and Open Space

Position Information: Non-Represented, Exempt

Work Location: 1820 Roosevelt Blvd., Eugene

Schedule: Monday - Friday, 8:00 a.m. – 4:30 p.m. with the flexibility per business need. This position is responsible for responding during PW-involved emergency events and may be on-call during the emergency response.

Benefits: The City of Eugene offers robust and competitive benefits. For more information, select the Benefits Tab, or view benefits summaries as well as see information about all employee benefits.

Living & Working in Eugene: Information about living in Eugene, how the City of Eugene operates, and more can be found on our website.

• Serves on the Roosevelt Service Section Leadership Team; collaborates with Budget Analysts and division leadership to support operational strategy and section-level planning.
• Participates in Public Works Maintenance and Parks & Open Space divisions strategic planning.
• Develops, implements, and evaluates administrative work plans; contributes to division-wide service improvement initiatives.
• Provides policy analysis, organizational assessment, and strategic consulting services to division management.

• Manages administrative support functions for approximately 250 employees across PWM and POS, ensuring high-quality, compliant, and customer-focused service delivery.
• Oversees personnel action processing, payroll administration, onboarding, executive support, customer service operations, contract administration, procurement, accounts payable, and information systems coordination.
• Designs and improves analog and digital workflows, business automations, and operational processes to enhance accuracy, efficiency, and user experience.
• Coordinates cross-divisional administrative needs and special projects, and represents cross-divisional operations in organization-wide projects.
• Oversees the New Employee Mentorship Program, analyze program efficacy and align program with leadership goals, build and maintain program business automations; produce annual program report for Division Directors; collaborate with city-wide training efforts.
• Oversees customer service delivery for a few dozen complex program areas.

• Administers and monitors multimillion-dollar administrative budgets; reviews expenditures; ensures alignment with City financial policies and operational priorities.
• Works closely with Budget Analysts to improve financial processes and reporting systems.

• Exercises full supervisory authority over the Administrative Services Team (7–11 paraprofessional employees). Administrative tasks include, but is not limited to, human resources (onboarding, processing employment changes and terminating employment, EARF’s, time entry, training records), contract administration and management, invoices (accounts receivable and payable), purchase order administration and payments, Roosevelt Incident Command/Emergency Management program coordination, and high-volume community request intake and routing.
  
  Responsibilities include hiring, onboarding, training, coaching,…