Director of Ecommerce & Growth

Hey we’re Wildfang - and we’ve proudly been wearing the pants since 2013. Years ago we stumbled upon a mighty secret, which is that we can’t feel like our best selves unless we first feel like ourselves. So we built a fashion label for those who hate labels, and started a rebellion of sorts–dedicated to the belief that feeling comfortable in one’s own skin is an act of resistance.

That same lil’ rebel spirit comes through in all we do–from the community we’ve cultivated to the collection we’ve curated: bold suiting, reimagined workwear, and statement staples in sizes XS–4X. All the ‘fits in all the sizes because confidence isn’t one size fits all. We are a women founded, fast growing DTC fashion brand available online & at our Flagship store in Portland, OR.

You are a strategic, highly analytical and experienced growth leader with a strong track record for growing consumer or DTC businesses. You connect the dots across the site experience, paid media, CRM, marketing comms, and creative to drive acquisition, conversion, and retention. A natural problem solver, you turn insights into clear strategies and are motivated by achieving goals and driving results.

You are a strong people leader who sets a high bar, develops and inspires teams, and creates clarity and accountability. Highly organized and collaborative, you balance big picture strategy with hands-on execution and thrive in a fast moving, growing business.

The ideal candidate is highly accountable, adaptable to change, and communicates effectively cross-functionally. You approach your work with strong ownership, attention to detail, and a willingness to learn, and is excited to support a growing brand.

Own the overarching acquisition and retention strategies, execution, and performance across paid media, CRM, site, and emerging digital channels. Develop channel strategies, investment priorities, audiences, segmentation, customer journeys and KPIs based on company growth and financial objectives.

Manage external agency partners responsible for paid media and CRM, setting clear strategies, goals, budgets, expectations, and performance standards.

Stay current on evolving platforms, consumer behavior, technology, measurement practices, industry trends and benchmarks, and emerging growth opportunities.

Own the ecommerce business and its overall performance, including revenue, conversion, traffic, AOV, customer behavior, site experience and other KPIs. Direct the customer journey across the digital experience, identifying opportunities to improve discovery, consideration, conversion, and repeat purchase.

Manage and develop the Senior Ecomm Manager to continually optimize site functionality, UX, merchandising, content, marketing, development, and overall customer experience.

Identify opportunities within existing channels and evaluate new channels, platforms, and growth strategies to achieve business goals. Continually evaluate channel incrementality and the role each channel plays in the broader consumer journey.

Lead the marketing go-to-market process, ensuring cross functional marketing, creative, ecommerce, and agency teams are aligned around business priorities, customer needs, timelines and performance objectives.

Translate company, product, and revenue priorities into clear marketing strategies and channel plans. Lead comms planning across site, email, SMS, paid media, and other customer touch points. Develop clear briefs that align teams, utilize data and identify measurement of success.

Lead with data and strategic insights, translating business performance into clear action and priorities. Regularly analyze and report business performance, identifying key drivers, risks, opportunities and…