Solid Wood Product Specialist

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Stiles has been helping manufacturers nationwide increase their efficiency and productivity for more than 50 years. With world‑class machinery backed by an experienced and responsive support team, extensive parts inventory, unique upgrade capabilities, and a nationally accredited education and training program, Stiles builds solutions around our customer’s needs.

We offer expertise in manufacturing a range of materials, including wood, plastics, composites, carbon fiber, glass, stone, and nonferrous metals. Our innovative concepts, new technologies, and outstanding service extend to aerospace, transportation, alternative energy, architecture and structural elements, furniture, retail fixtures, and other industries.

Support the Product Manager in providing sales and technical assistance within a specific product category, while collaborating with sales personnel to develop profitable equipment businesses.

• Assist the sales force with creating, reviewing, and modifying sales documents, presentations, and proposals, and recommend solutions for new, existing, or potential customers.
• Analyze customers’ operations and requirements to develop solutions that meet their needs.
• Work with the sales force and customers to ensure business plans, sales commitments, and system specifications are executed to maximize sales potential and customer satisfaction.
• Provide technical support to the service group.
• Contribute creative input for advertising efforts, including press releases, industry publications, and trade magazines, to showcase Stiles’ leadership.
• Act as liaison between Parts/Service, Sales, and customers to ensure equipment, parts, and service requirements are fulfilled to expectation.
• Offer ongoing training to employees and customers regarding new equipment, modifications, enhancements, or improvements.
• Monitor the competitive climate within the industry to stay ahead of changes in equipment, pricing, promotions, and peripheral offerings.
• Work closely with customers to recommend and demonstrate appropriate software solutions aligned with their business requirements.

• Bachelor’s Degree in Engineering or equivalent industry experience.
• Three to five years of relative experience in the panel processing industry and a technical support role.

• Proficiency with MS Office Suite.
• Ability to multitask.
• Adaptability to changing priorities.
• Strong verbal and written communication skills.
• Strong administrative skills.
• Exceptionally strong customer service skills.
• Effective presentation skills.

Mid‑Senior level

• Full‑time

• Sales and Business Development

• Machinery Manufacturing

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