Field Technician - Telecommunications

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Join a company that fosters career growth through formal job training and strategic leadership development programs. The amazing career opportunities at Hunter Communications are fueled by our rapidly expanding, state-of-the‑art fiber internet and world‑class customer service.

At Hunter Communications, all employees are provided a benefit package including medical, dental, vision, disability coverage, life insurance, and an employee assistance program. We offer very generous vacation, sick, and holiday time off, a 401k program with a generous employer match, and numerous bonus opportunities.

As a Hunter Communications Field Technician, you’ll be installing our internet and other services into customers’ homes and businesses along with the occasional service call and repair. Because this position has you working daily with our customers, you’ll need to excel at communicating effectively with our customers and working with urgency to complete jobs in a timely manner. Most of the work is outdoors and takes place year‑round so the right candidate will be comfortable working in all weather conditions, while climbing/working from ladders, telephone poles, and bucket trucks.

You must have experience with hand tools.

The Field Technician performs all responsibilities related to installing wireless, fiber, coax, voice, apps, and streaming services. They perform maintenance on our network and repair services for customers when experiencing issues. Work is performed at single family homes, apartment complexes, and businesses ranging from small offices or restaurants to hospitals. A professional presence is required at all times, including when not directly in the presence of a customer.

As our Google Review scores reflect, Hunter Communications is well known for our outstanding customer experience delivered by our Field Technicians. We believe in making it easy for customers to do business with us, leading the pack, and standing out through our exceptional installation experience.

This is a full‑time position, with a working schedule of 10‑hour days, and 4 days a week Wed‑Sat. This position also requires frequent and extended travel to our other markets across Oregon and Northern California for several weeks at a time. There is a rotating on‑call schedule and may require weekend work as well as overtime.

• Perform new wireless, fiber, coax, voice, app, and streaming installations, reconnects, upgrades and disconnects for internet and phone services.
• Install all services up to Hunter Communications standards and specifications. Installations could include relocating cable outlets, adding routers and modems, interior and exterior wiring paths.
• Working off a 32‑foot ladder, bucket truck, and/or telephone pole at heights up to 35 feet
• Maintenance and repair of the network and customer services
• Training completion and strict adherence to all safety standards and policies
• Provide first‑class customer service including detailed customer education on all products.
• Assist in training new Field Technicians (adjusted workload will be provided accordingly).
• Climbing communications towers of us to 500 feet to support and maintain our wireless network. Safety training and certification will be provided.
• Frequent out‑of‑town travel for several weeks at a time and on‑call rotation will be required.

At Hunter Communications, we have rare and exceptional team collaboration. There is high‑trust, autonomy, empowerment, and a strong desire to see the value each unique person brings to the team and support their development at this job and their next. We’re looking for someone who can help us be better together, with strengths like:

• A shared belief in exceptional customer service and going the extra mile for our team and our customers
• Eager to learn and grow
• Strong problem‑solving mindset
• Passionate about creating and maintaining positive collaborative relationships
• Comfort and proficiency with technology and apps
• Genuinely interested in helping others
• Committed to building trusting relationships
• Comfort working independently and as part of a team
• A strong desire to…