Install Manager

Install Manager – Lead and Grow Our Installation Department

Location:

Eugene, Oregon Pay: $90,000–$115,000 annually, based on experience

Schedule:

Monday–Friday Lead Something That Matters Reynolds Electric, Plumbing, Heating and Air is looking for an Install Manager to take ownership of a critical part of our operation and help shape the future of our installation department.

This is more than a scheduling or field supervisor role. You will be responsible for the overall performance of our installation operation, leading people, improving processes, managing performance, and making sure our customers receive a quality experience from the initial sale through project completion.

You'll lead our HVAC, electrical, and underground installation operations while working closely with Sales, Dispatch, Service, and other leaders across the company. You will have the opportunity to build stronger systems, develop your team, improve accountability, and help Reynolds grow its installation business.

If you're an experienced home-services leader who understands HVAC installation, knows how to develop people, and enjoys turning challenges into better processes, we want to hear from you.

What's In It For You We believe great leaders deserve great support. You'll receive:$90,000–$115,000 annual salary based on experience
100% employer-paid medical, dental, and vision insurance for employees

Optional dependent coverage with up to 60% employer contribution
120 hours of front-loaded PTO plus 7–9 paid holidays
401(k) with company match

Company vehicle

Ongoing leadership and technical training

Opportunities to grow your career as Reynolds continues to grow

The opportunity to make a meaningful impact on a critical part of the business

What You'll Own As Install Manager, you'll be accountable for the performance and development of our installation department.

You'll oversee installation operations from the time a job is sold through completion, ensuring our teams have what they need to succeed and that work is completed safely, efficiently, profitably, and to Reynolds standards.

Your responsibilities will include:

Lead, coach, and develop installation teams and department leaders

Oversee HVAC, electrical, and underground installation operations

Hold the installation department accountable for revenue, profitability, efficiency, quality, and customer experience

Monitor key performance indicators and use data to identify opportunities for improvement

Review sold jobs to ensure scope, materials, labor, and job expectations are aligned before installation

Partner with Sales to address scope, job readiness, and customer expectations

Work closely with Dispatch and the Install Coordinator to resolve scheduling issues and keep production moving

Monitor labor hours, job costing, material costs, and overall job profitability

Maintain high standards for installation quality, safety, and code compliance

Identify and address installation issues, callbacks, warranty concerns, and customer escalations

Conduct field visits and quality inspections when needed

Coach team members through performance challenges and recognize strong performance

Support hiring, onboarding, training, and development of installation team members

Build clear expectations and accountability across the installation department

Improve processes, communication, systems, and workflows as the department grows

Work with company leadership to identify opportunities to improve installation capacity and performance

Help develop future leaders within the installation department

What Success Looks Like You'll know you're succeeding when:

The installation department consistently meets revenue and profitability goals

Jobs are completed efficiently and within expected labor hours

Installation…