On-Site Shelter Advocate

Join to apply for the On‑Site Shelter Advocate role at Hope & Safety Alliance
.

This range is provided by Hope & Safety Alliance. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$20.00/hr - $21.00/hr

Position Title:

Shelter Advocate

Employment status:
Full time

Location:

While in training 9-5 M-F. After training at shelter‑Sun 10am-6pm & Mon‑Thur 2pm-10pm

Benefits:
Pay Range from $, Employee Assistance Program, 3% retirement match, generous PTO package, paid holidays, Public Service Loan Forgiveness (PSLF) qualifying employee, Paid Family Medical Leave, and opportunity for internal growth and promotion.

Hope & Safety Alliance is committed to providing a workplace that is welcoming, and everyone is valued.

Hope & Safety Alliance has been providing safety, hope, and healing to survivors of domestic violence for over 40 years. We believe everyone has the right to a life free from violence and fear of abuse. Each year we serve thousands of survivors and children. We provide resources, services, and programs in support of our mission to prevent domestic violence in Lane County and support survivors in claiming personal power.

Work as an integral part of the Hope & Safety Alliance team to provide survivor‑centered advocacy to survivors of domestic violence, sexual assault, dating violence, intimate partner violence, and stalking in Lane County.

The Crisis and Support Services Shelter Advocate’s primary responsibilities will be working with the children and youth that are residing in our shelter, providing respite‑like care, and parenting support.

This position will work primarily at our confidential shelter and may also respond as part of the emergency mobile response team, providing or arranging transportation for survivors, coordinating emergency shelter, and providing in‑person delivery of food and items to clients.

Other duties include:

• Providing domestic violence education to survivors; assisting team members and other advocates with the completion of tasks
• Collaborating and networking with local organizations and community partners; completing all necessary paperwork; documenting and updating statistics; and attending all meetings and training as assigned
• Other duties may include answering Crisis & Support Line calls and responding to Web Chat messages

Providing a wide variety of support and advocacy strategies to survivors, including emotional support, empathetic listening, safety planning, resource information, community referrals, system navigation, and case management; as well as ensuring delivery of consistent, trauma‑informed, and inclusive services for all survivors.

• You work well independently and as part of a team, and you can multitask in a fast‑paced environment and interact professionally, calmly, and equitably at all times.
• You relate effectively and respectfully with people of all ages and from all backgrounds.
• You have familiarity with crisis de‑escalation techniques and can use mature judgment in decision‑making and conflict resolution.
• You understand the impacts of trauma and the importance of delivering collaborative, trauma‑informed services for survivors of domestic and sexual violence.
• You share Hope & Safety Alliance’s commitment to social change, and are united in our vision of building a future free from violence and oppression.

• Advocacy and safety planning
• Emotional support, peer counseling, and crisis intervention
• Referrals, resources, and information about community partner agencies
• Assistance determining client priorities and needs
• Assist clients with resources and basic needs
• Provide information on domestic violence dynamics, healthy relationships, and parenting
• Collect and record demographic information and enter stats into database for tracking purposes
• Learn new software and technology and use it for communication, tracking, etc.
• Work with community partners to provide accurate program information and referrals
• Assist in maintaining the facility, materials, and equipment
• Assure the premises are clean and orderly
• Build relationships and rapport…