Employment Specialist-Eugene

JOB SUMMARY Work as part of a team to provide employment related education, support, guidance, training and job opportunities to individuals enrolled in Workforce Development programs.

ESSENTIAL DUTIES AND RESPONSIBILITIES Assist participants with activities designed to prepare individuals to be successful in obtaining and retaining employment. Activities may include: employment counseling, application development, resume writing; cover letters, interviewing skills, online resources, job leads and referrals, employment related workshops; workplace basics, and mentoring.

Complete orientation and enrollment activities with participants based on Goodwill and contractual requirements.

Provide referrals to community resources to assist individuals overcome barriers to employment.

Identify program eligibility and enter information into appropriate database according to contract requirements. Collaborate with workforce team members to provide a level of case management services to individuals based on program requirements including tracking participation and progress, support services delivery, maintaining participant records and reports, maintaining confidentiality, and ensuring that all relevant data is accurately entered into appropriate databases.

Maintain the documentation of program outcomes including intakes, participant training, job placement and employment status of program participants.

Participate in required trainings in accordance with contract requirements.

Collaborate with program lead staff and management to coordinate services and provide program specific training to staff.

Promote and recruit individuals for various Job Connections services.

Develop, revise, and deliver workshop curriculum and services to meet participants needs. Provide group and individual instruction to participants in various Job Connections programs.

Coordinate enrollment, placement, and attendance for individuals referred for community service activities. Communicate effectively with internal and external sources.

Maintain vocational related resources and referral information.

Maintain a list of qualified, work-ready individuals that can be immediately placed in Goodwill Industries employment openings.

Understand local employers’ needs and match job seeker’s skills to employment opportunities in the community.

Assist in maintaining current job postings by cold calling, printing, and cataloging known job listings.

Document job placements and employment status by performing follow up calls to participants.

Assist with coverage as needed to include front desk, navigation, cold calls, customer servicecalls and individual appointments.

Monitor participant’s work performance, work with other departmental staff including Retail Managers to achieve specific objectives/goals.

Emphasis upon participant contact, progress, data collection, modification of vocational behaviors, feedback, and reinforcement.

Provide direction, support and training to individuals referred into work activities through orientation/intake and work site coordination, job coaching and mentoring. Assist participants to understand and overcome barriers to employment.

Provide conflict resolution between program participants, coworkers and worksite supervisors as needed; report attendance and client progress at weekly/bi-weekly branch work screenings; provide attendance reporting documentation and TRACS narratives.

Provide supervision, problem solving, direct training, feedback and other services that will assist individuals to learn proper job skills. Provide on-the-job training to participants to assure job mastery.

Actively work alongside individuals being trained to demonstrate tasks and model appropriate work performance.

Ensure that participants and other…