Receptionist, Administrative​/Clerical

Position

Seasonal Client Service Professional / Receptionist

At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We strive to continuously improve our business through the Block Next strategy, focusing on innovation, client experience, and sustainable growth.

Helping others is what we do best here, and as a Seasonal Client Service Professional / Receptionist, you will have the opportunity to watch the impact of your work firsthand. You will build client relationships that strengthen each year and focus on how to wow clients now and in the future.

• High school diploma or equivalent.
• Ability to work a flexible schedule and/or in multiple locations.
• Sales/marketing experience.
• Experience working in a fast‑paced environment.
• Previous experience in a customer service environment.
• Ability to multi‑task.
• Strong organizational and time‑management skills.
• Computer proficient with the ability to use Microsoft Office.

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best‑suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Ensure all client needs are met during service both in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

• Employee Assistance Program with Health Advocate.
• Wellbeing program, Better You.
• Neurodiversity and caregiver support.
• Various discounts on everyday items and services.
• Medical coverage, 401(k) retirement savings plan, and employee stock purchase plan (subject to eligibility).
• Additional benefits available.

At H&R Block, we remain committed to building a connected culture in which trust, care, and connections guide our work. You will be part of a world‑recognized work environment that encourages growth and support. H&R Block is an equal opportunity employer committed to diversity and inclusion.

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.