Office Administrator

Job Description

OFFICE ADMINISTRATOR

Full-Time | On-Site | Euless, Texas | $22 to $35 per hour

• Feel Great Car Wash is a family owned express car wash brand with seven locations across Dallas Fort Worth.
• Our Euless management office supports the people, systems, vendors, and daily operations behind those locations.
• Feel Great Car Wash is managed by Q Wash Management LLC d.b.a. The Diya Group.
• This position is based in our Euless management office and works closely with company leadership.

• This is an opportunity to become the person who makes a growing office work better.
• Your organization, follow through, and process improvements will affect employees, vendors, visitors, new hires, and company leadership every day.
• The role provides exposure to several parts of the business and room to earn broader responsibility by demonstrating sound judgment and dependable execution.
• Eligible full time employees receive paid time off, medical insurance, dental insurance, vision insurance, and free car washes, subject to the applicable plan terms and company policies.

• The Office Administrator keeps the office organized, responsive, and ready for the people who depend on it.
• This person coordinates office supplies, vendors, visitors, records, meetings, and new hire setup.
• The right candidate notices what is missing, takes initiative, and follows each issue through until it is resolved or clearly handed to the right person.
• This is an active office role in a fast paced company.
• Priorities can change, several requests may arrive at once, and important details cannot be allowed to disappear.
• Success means keeping commitments visible, communicating early, and making the office easier for everyone else to use.

• Keep office supplies, kitchen items, meeting rooms, and common areas organized and ready for use.
• Monitor essential supplies and place approved orders before stock runs out.
• Coordinate our vendors to handle the cleaning, maintenance, repair, delivery, and other office requirements.
• Greet visitors, candidates, clients, and vendors professionally.
• Receive, sort, and route mail, deliveries, and office requests.
• Maintain a visible list of open office issues, owners, and due dates.
• Follow up on assigned office tasks until they are completed, rescheduled, or escalated.

• Maintain clear digital and physical filing systems.
• Follow company naming, storage, and access rules.
• Create and update simple trackers, checklists, forms, and process instructions.
• Enter and verify information accurately in company systems.
• Protect confidential employee and company information.

• Coordinate the administrative steps for interviews and new hire onboarding.
• Prepare approved forms, equipment, accounts, and first day information.
• Confirm that each new hire has what they need on the first day.
• Maintain complete hiring and onboarding records in the approved location.
• Route employee questions to the correct owner when the answer is outside this role's authority.

• Schedule meetings and keep shared calendars current.
• Prepare agendas, take clear notes, and record tasks, owners, and due dates when assigned.
• Draft professional emails, notices, and routine documents.
• Follow up on unanswered requests and overdue administrative items.
• Escalate blocked or sensitive issues with the relevant facts and a recommended next step.

• Use Google Drive, Docs, Sheets, Calendar, Gmail, video meetings, and the company task system throughout the day.
• Learn unfamiliar tools and basic workflows independently.
• Troubleshoot ordinary computer, printer, scanner, file, and access problems.
• Help coworkers follow documented office processes.
• Suggest practical improvements when a recurring problem can be prevented.

• Essential office supplies are replenished through a visible and repeatable process.
• Cleaning, repairs, vendors, visitors, mail, and deliveries have clear procedures.
• Shared files and routine office records are organized and can be found by another employee.
• New hires receive approved accounts, equipment, forms, and first day information on time.
• Open administrative requests are tracked to completion, rescheduled in writing, or escalated.
• At least two useful process improvements have been documented.
• The manager can review the role's work from simple records instead of relying on memory.