Medication Liaison

This position supports patient scheduling, inventory control, and weekly medication ordering. The Psychiatric Medication Liaison serves as a bridge between pharmacy suppliers, clinical staff, and patients to ensure timely treatment and medication availability of the clinic.

• Medical Insurance (eligibility begins the first day of the month after 60 days of employment)
• Dental & Vision benefits (eligibility begins the first day of the month after 60 days of employment)
• PTO, Public Holidays, Sick-Leave
• 401k contribution of 3.0% after 12 months continuous employment
• Track incoming shipments and confirm delivery of ordered medications.
• Flag low inventory and anticipate reorders to avoid treatment delays.
• Coordinate closely with the Ancillary Services Manager and Patient Navigators to ensure timely intake and follow-up.
• Maintain up-to-date scheduling records and accommodate provider and patient preferences when possible.

• Collaborate with treating providers and medical assistants to ensure accurate documentation of treatment plans.
• Ensure appropriate patient tracking for continuation authorizations (PAs) and medication utilization.
• Assist in preparing documentation or communication for pharmacy follow-up when prescriptions are delayed or denied.

• High school diploma or equivalent required;
  Associate's or Bachelor's degree preferred.
• Certified Medical Assistant (CMA) or Medical Assistant (MA), and Pharmacy Technician background highly preferred.
• 1+ year of experience in a clinical, pharmacy, or scheduling setting.
• Familiarity with psychiatric medication protocols and pharmacy coordination is a plus.
• Proficient in EMR systems and scheduling software.
• Highly organized with strong communication and follow-up skills.
• Ability to work independently and as part of a team.

• Experience with Spravato or Ketamine treatment workflows
• Knowledge of prior authorization and pharmacy processes
• Strong problem-solving ability and attention to detail

Compensation: $34,000.00 - $37,000.00 per year