Pet Groomer Trainee

Overview

Join to apply for the Pet Groomer Trainee role at Pet Smart
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Pet Smart does Anything for Pets and Everything for You – JOIN OUR TEAM!

Pet Groomer Trainee

About Life At Pet Smart

At Pet Smart, we’re more than just a company obsessed with pets; we’re obsessed with our people too. Our values are rooted in unconditional love—staying united together. We believe when our associates are happy and healthy, they can provide the best possible care for our furry, scaled, and feathery friends while enjoying a work experience that celebrates them as their authentic selves.

Benefits That Benefit You

• Paid weekly
• Health benefits:
  
  medical, dental, vision
• 401k
• Tuition assistance
• Associate discounts and perks
• Paid time off for full-time associates
• Career pathing
• Development opportunities

Pet Smart’s Pet Stylist in Training is responsible for engaging with pet parents and their pets while providing positive experiences and best in class salon services. This position will receive training and guidance from our experienced Professional Styling teams, learning grooming techniques. This role upholds the company’s vision, mission, values, and strategy, and shares responsibility for store cleanliness, recommendations for pet parents, and pet safety standards.

The Pet Stylist in Training role is obtained once the associate has successfully completed the Pet Smart Grooming Academy.

• Under supervision, perform full menu of bath, brush and grooming services and standalone services (e.g., nail trims, teeth brushing, sanitary services) per Pet Smart’s standards.
• Develop and display safe technical skills meeting or exceeding the company’s minimum expectations.
• Recommend additional health and wellness solutions to Pet Parents based on the pet’s needs.
• Manage the pet parent experience and outcomes in person, over the phone, and at the sales register.
• Greet pet parents, answer questions, and assist with making salon reservations.
• Conduct salon appointment reminder calls, maintain client records, and consult with pet parents on offered services.
• Perform check-in and check-out for grooming appointments, including relevant paperwork and rebooking.
• Promote salon sales to help achieve sales targets and other relevant salon metrics.
• Recommend, inform, and sell merchandise and services.
• Maintain high levels of cleanliness, sanitation, and humane conditions for all pets in the grooming area; perform end-of-day cleaning per the maintenance checklist.
• Take immediate action when a sick/injured pet is identified; transport to the vet as needed.
• Assist in other departments as required. Other duties may be assigned.
• Participate in a culture of Belonging and Recognition.
• Follow all Company Policies and Procedures.

• Successful completion of Pet Smart’s Salon Academy training and safety certification program.
• Prior grooming experience preferred; may be asked to complete a technical exam.
• Proficiency in computer applications.
• Ability to react under pressure and maintain composure.
• Flexibility in schedule, able to work evenings, weekends, and holidays as needed.
• Strong organizational skills with attention to detail and safety.
• Strong written and verbal communication skills.

• Stand, walk, climb a ladder, and use hands to handle, feel, hold, write, etc. Ability to reach with hands and arms; may stoop, kneel, or crouch. Specific vision abilities required. Reasonable accommodations available for disabilities.
• Lift and/or move up to 50 pounds routinely; team lift up to 100+ pounds occasionally. Vision abilities include depth perception.
• Exposure to moving mechanical parts, wet environments with pet hair, and moderate noise. Exposure to live animals and handling is common.

Join us for a chance to make a meaningful impact every day. Whether it’s helping a customer choose their first fish, celebrating a pet’s birthday, or seeing a pet parent’s smile after a groom, you’ll create moments that matter. Pet Smart cherishes diversity and the unique perspectives of our 50,000 associates, united by a passion for pets.

Apply Now!

Notes

• This listing may not reflect current openings. We continually build a network of talented candidates and are always accepting applications. Contact your local Pet Smart store to check which roles are actively hiring.
• Pay rate will be based on relevant experience, training, skills, and store location;
  Pet Smart will pay at least the local minimum wage.
• Pet Smart is an equal opportunity employer. Applicants will be considered without regard to race, color, religion, sex, age, national or ethnic origin, disability, or other protected characteristics.
• Applicants must be over 18 years old (except where required by local law).

Location and Compliance

• For certain locations, there are fair chance hiring considerations as applicable by local laws.

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