Bakery​/Deli Clerk

Join to apply for the Bakery/Deli Clerk role at Kroger.

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

• Prepare bakery and deli items per customer requests using proper equipment.
• Offer product samples to help customers discover new items or inquire about products.
• Inform customers of bakery and/or deli specials.
• Provide customers with fresh products and correct portion sizes to prevent shrinkage.
• Recommend bakery or deli items to customers.
• Use bakery equipment such as refrigerators, freezers, slicers, and ovens according to guidelines.
• Prepare foods following temperature logs and cooking instructions.
• Measure, prepare, and mix ingredients according to recipes.
• Package, label, and inventory ingredients and merchandise.
• Check product quality for freshness and review 'sell by' dates.
• Properly use kitchen equipment like stoves, scales, fryers, and steamers.
• Label, stock, and inventory department merchandise.
• Report ordering or shipping discrepancies.
• Understand store layout and locate products for customers.
• Stay current with ads and promotions.
• Maintain knowledge of products and respond to customer questions.
• Monitor inventory and stocking conditions.
• Maintain proper temperatures and logs for cases and coolers.
• Create a welcoming environment for customers.
• Adhere to food safety regulations.
• Follow safety procedures and report unsafe conditions.
• Inspect equipment and notify management of repairs.
• Report customer or employee accidents.
• Work cooperatively in a high-paced environment.
• Manage conflicts professionally.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when needed.
• Support interactions with minors, individuals with special needs, and older adults.
• Perform essential functions with or without reasonable accommodations.

Qualifications

• Customer service skills
• Effective communication skills
• Basic math knowledge
• Ability to obtain a food handler permit upon employment

Desired Experience

• Customer service skills
• Bakery or deli experience
• Retail experience

About Us

From a small Cincinnati grocery store over a century ago, we’ve grown into the nation’s largest grocer with nearly 2,800 stores across 35 states. We’re committed to creating positive experiences for our customers and communities, driven by innovation and a passion for food and people.

We value our people and provide opportunities for growth, learning, and success. Whether seeking part-time work or a new career, apply today to join our Kroger family!

Benefits

• Comprehensive healthcare coverage including medical, dental, vision, and prescriptions.
• Flexible scheduling with paid time off, holidays, and sick leave.
• Emotional and financial support through counseling and financial tools.
• Associate discounts on various purchases.
• Tuition reimbursement up to $21,000.
• Training programs and career development opportunities.