Shift Leader-Team Captain

If you’re looking for a purpose and not just a job, join the Smoothie King team and turn your purpose into a fulfilling passion!

Whether it’s your first job or your next career move, this is a place where your voice matters, your growth is supported, and your work has real impact.

We are not just the original smoothie brand; we are on a mission to inspire people to live a healthy and active lifestyle
, because we are a brand that truly cares. We care about our team, creating a positive, supportive place to work. We care about our guests, helping them live healthier, more active lives. And we care about our communities, blending goodness into everything we do. With over 1,200 stores and counting, our success starts with our team! That’s why we focus on creating a workplace where people love to be;

where teammates feel like family, and energy, fun, and positivity are part of the everyday culture.

Join us and become a part of our winning recipe:
Hire the best people, use the best ingredients, and blend with a purpose.

As a dynamic, rapidly growing company, we are looking for a purpose-driven Shift Leader to join our expanding team and become an ultimate ambassador of our brand. In this role, you will serve as the Team Leader. You not only help Guests meet their fitness and nutrition goals by assisting them to help select smoothies and retail products that inspire them to maintain a healthy and active lifestyle, but also provide guidance to Team Members when General Managers are not in the store.

The successful candidate will be passionate about the business, demonstrate willingness to take on new challenges, and lift our team by developing additional skills to assist and support our purpose.

• Blends smoothies according to the recipe ticket for a consistent taste.
• Ensures Guests purpose is met when smoothies are ordered.
• Greets and engages with the Guest to provide a friendly experience
• Ensures self and team on shift demonstrate “Guest comes first” attitude.
• Assists Team Members at the point of sale (POS) with upselling.
• Ensures deployment maps are in use and all Team Members understand assigned stations to maintain efficient store operations.
• Assists in Team Member management during scheduled shifts.
• Supports and adheres to company standards for operations, marketing/communications and brand identity.
• Encourages Team Members on shift to exceed goals and complete all checklist tasks.
• Fulfills cash handling and inventory reporting responsibilities with honesty.
• Properly prep all fruits, vegetables, frozen items, powders, and liquids.
• Perform opening and/or closing duties as designated.
• Informs General Manager to all problems or unusual matters of significance.
• Shows up on time and ready to work.

• Provide an exceptional guest experience throughout our guest's visit.
• Act with a guest comes first attitude and connecting with the guest. Discover and respond to guest needs.
• Exceptional interpersonal skills - you are energized by working with people, both guests and your team.
• An eye for detail - you know that the little things, be it cleanliness, or the extra touch can make all the difference.
• Act with integrity, honesty, and knowledge that promote the culture, values, and mission of Smoothie King.
• Maintain regular and punctual attendance.
• Ability to work the hours needed to run your store effectively, which might include a variety of days, evenings, weekends, holidays.
• Self-starter with ability to work independently
• Friendly attitude in the face of adversity.
• Lives and promotes the culture, values, vision and mission of Smoothie King
• Adheres to the Smoothie King Handbook and all other Smoothie King polices.

• Basic knowledge of Microsoft Word, Excel, and Outlook.
• Ability to communicate…