Community Services Officer

Under general supervision, performs a variety of complex activities in administering non-sworn police support services and programs for the City’s Police Department; provides comprehensive staff support to an assigned Police Sergeant or Commander on a wide variety of programs, projects, and services; responds to public requests; and performs related work as required.

Receives general supervision from assigned supervisory or management personnel. No supervision of staff is exercised.

This is a journey-level, non-sworn, classification in the Police Department. The incumbent performs various administrative and patrol duties in support of designated program management activities and is responsible for providing administrative-level support to the assigned management staff in a variety of areas. This class is distinguished from other administrative classifications in that it functions at a higher and more complex support role and may have a specialization in specific programs and related activities.

Management reserves the right to add, modify, change or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.

• Reviews and completes forms and paperwork on, and photographs each registrant; inputs data into software; forwards information onto appropriate agency; reviews files with and answers questions of each registrant.
• Conducts follow-up on registration requirements as needed.
• Runs background checks on registrants.
• Maintains data for police department and community use.

• Patrols City streets and facilities to provide security support; follows-up on complaints regarding abandoned vehicles; issues citations and arranges for the towing or other abatement of abandoned or illegally parked vehicles.
• Patrols apartment complexes owned by the Housing Authority in efforts to deter crime, including communicating with residents regarding on-going crime related problems, taking crime reports, and providing support to crime victims.
• Monitors and assists sworn officers in DUI checkpoints, controlling traffic, and crowd control as required.
• Assists sworn staff with investigations including evidence collection and searches at crime scenes.
• Transports patrol vehicles, radios, and other equipment for maintenance to appropriate destination.
• Performs required research in order to locate information for the police use, including gathering available information on possible drug houses, wanted and paroled persons, and property owners as necessary.
• Responds to traffic collisions and takes reports.
• Performs additional duties as needed in the absence of the Animal Control Officer and other assigned police support personnel.

• Assists in the formulation and development of a program of public information and education on the use of the Police Department facilities, programs, activities, and services by selecting, preparing, and distributing publicity releases through all available media; arranges information news releases and performs other related duties in the distribution of information.
• Receives inquiries and provides information to the public regarding a wide variety of crime prevention topics, including drafting and sending out new releases on related issues and successfully communicating with a variety of news media.
• Plans and promotes local community events related to crime prevention and safety, including determining appropriate events and taking appropriate measures to ensure…