Community Services Officer

Job Title

Under general supervision, performs a variety of complex activities in administering non-sworn police support services and programs for the City's Police Department; provides comprehensive staff support to an assigned Police Sergeant or Commander on a wide variety of programs, projects, and services; responds to public requests; and performs related work as required.

When performing offender registration:

• Reviews and completes forms and paperwork on, and photographs each registrant; inputs data into software; forwards information onto appropriate agency; reviews files with and answers questions of each registrant.
• Conducts follow-up on registration requirements as needed.
• Runs background checks on registrants.
• Maintains data for police department and community use.

When performing patrol activities:

• Patrols City streets and facilities to provide security support; follows-up on complaints regarding abandoned vehicles; issues citations and arranges for the towing or other abatement of abandoned or illegally parked vehicles.
• Patrols apartment complexes owned by the Housing Authority in efforts to deter crime, including communicating with residents regarding on-going crime related problems, taking crime reports, and providing support to crime victims.
• Monitors and assists sworn officers in DUI checkpoints, controlling traffic, and crowd control as required.
• Assists sworn staff with investigations including evidence collection and searches at crime scenes.
• Transports patrol vehicles, radios, and other equipment for maintenance to appropriate destination.
• Performs required research in order to locate information for the police use, including gathering available information on possible drug houses, wanted and paroled persons, and property owners as necessary.
• Responds to traffic collisions and takes reports.
• Performs additional duties as needed in the absence of the Animal Control Officer and other assigned police support personnel.

When performing public information activities:

• Assists in the formulation and development of a program of public information and education on the use of the Police Department facilities, programs, activities, and services by selecting, preparing, and distributing publicity releases through all available media; arranges information news releases and performs other related duties in the distribution of information.
• Receives inquiries and provides information to the public regarding a wide variety of crime prevention topics, including drafting and sending out new releases on related issues and successfully communicating with a variety of news media.
• Plans and promotes local community events related to crime prevention and safety, including determining appropriate events and taking appropriate measures to ensure successful implementation.
• Coordinates child safety seat checks to ensure proper installation and usage for interested parties.
• Prepares and assists with the development of various public announcements.

When performing investigation activities:

• Reviews, performs follow-up on, and supplies briefing information, collects x-rays, skeletal x-rays, and photos, collects DNA samples, makes copies of reports for the Department of Justice, writes clearances and ensures that dispatch clears MP or RJ cases, maintains files and logs on all missing persons and runaway juveniles; assists in monthly Department of Justice records audit pertaining to follow-up and information on missing persons and runaway juveniles.
• Performs follow-up on major crime reports.
• Assists the assigned unit as needed by running RAPS, DMV checks, CAD research, transcribing tapes and digital recordings, answering phones, entering information into the Record Management System, and picking up and…