Social Services Coordinator - Resource Center; Temporary​/Part-time

Uplift Eureka Program Coordinator

Uplift Eureka is a program within the City of Eureka's Community Access Project for Eureka (C.A.P.E.) that supports community members experiencing homelessness in accessing vital community resources to obtain housing and employment. This is achieved through Uplift's Housing Assistance Program, employment programming, community outreach and resource navigation assistance. Uplift Eureka believes in every individual's capacity for positive change, and programs are designed to work in tandem ensuring individuals can access needed resources to empower themselves to a better quality of life.

Under general supervision, plans, organizes, coordinates, and provides direction and oversight for an assigned UPLIFT Program; assists our community's homeless population and exhibits dedication to the mission and vision of the Eureka Police Department, Community Safety Enhancement/Engagement Team (CSET), Eureka Community Services and UPLIFT; performs a variety of administrative functions in support of assigned programs and performs related work as required.

Receives general supervision from assigned supervisory or management personnel. Exercises general and direct supervision over assigned staff and volunteers.

This class has lead, program coordination, administrative, and/or day-to-day operational responsibilities. Incumbents are responsible for supervising, coordinating, and participating in the operations of an assigned UPLIFT program. Specific responsibilities may vary, depending upon the site, programs or projects to which assigned. The nature of the work performed requires an employee in this class to establish and maintain effective working relationships with all others contacted in the course of work.

When performing the Support Services assignment:

• Communicates with Rapid Rehousing Program participants on an on-going basis by holding and facilitating meetings;
• Creates realistic stabilization plans to assist program participants with maintaining stable housing;
• Provides ongoing trauma informed services and case management;
• Participates in affordable and subsidized housing applications/program registration, including representing the assigned program and checking documentation for completeness;
• Provides ongoing supportive services to program participants housed in the assigned program;
• Conducts outreach to members of the community experiencing homelessness;
• Acts as a liaison with various community agencies;

When performing all assignments:

• Supervises, coordinates, and participates in the day-to-day operations of assigned UPLIFT program;
• Organizes daily events, directs and monitors the work of support staff, and participates in the implementation of assigned program activities;
• Fosters positive relationships with program participants, built upon trust, which motivates participants to participate in services in order to improve their quality of life;
• Advocates for those experiencing homelessness, addiction and mental illness;
• Acts as a division representative to local residents, governmental agencies, community groups, private businesses, and others concerning questions, problems, concerns, and activities in the provision of assigned UPLIFT program.
• Assists in the recruitment, selection and scheduling of part-time staff and volunteers; provides supervision, training, orientation, and guidance to assigned staff; prepares weekly and daily schedules for all assigned personnel as directed; when applicable, provides input to performance evaluations for assigned full-time staff assigned to program, and evaluates part-time personnel.
• Maintains records and files on all participants; updates emergency and other pertinent information on a regular and as needed basis.
• Focuses on identifying appropriate resource needs unique to each homeless individual.
• Promotes safety and renders first aid as required.
• Documents all incidents involving injury, behavioral problems, and/or any unusual events; communicates as appropriate to supervisor and others; maintains all related records.
• Participates in ensuring compliance with relevant health, safety, and licensing laws and guidelines; maintains and updates all records required by state and local regulatory agencies.
• Works closely with other program coordinators to conduct program activities.
• Performs other duties as assigned.

Qualifications Knowledge of:

• Basic principles of employee and volunteer supervision and training.
• Principles, practices, methods, techniques, procedures, and service…