BDA DAS Field Service Manager

BDA DAS Field Service Manager

Join Bear Com in this role where you will oversee day‑to‑day operations in the Field Service Department and manage a team of technicians and installers.

$35.00/hr – $40.00/hr

• Largest distributor of wireless voice, data, and video solutions in North America.
• 40+ years of industry‑leading experience.
• Partnerships with Motorola, JVC Kenwood, Avigilon, and more.
• 75+ branches across North America.

• Manage BDA/DAS projects and service assignments.
• Act as liaison between Bear Com technicians and Motorola or end customers.
• Prepare quotes, bids, and schedules for installation and repair tasks.
• Schedule and organize upcoming field work.
• Provide technical support in field operations.
• Validate new installations by testing equipment under real operating conditions.
• Install, maintain, and support wireless communication equipment (UHF/VHF, 800/900 MHz analog and digital systems).
• Operate mobile, portable radio equipment, dispatch consoles, and microwave systems using conventional and trunked technologies.
• Diagnose, troubleshoot, repair, and resolve equipment problems with customers.
• Support installation of base stations, repeaters, mobile devices, wireless broadband devices, and CCTV equipment. Analyze diagnostic test results and configure radios.
• Execute customer Functional Acceptance Test Plans (FATP) and document results of site surveys and assessments.
• Make minor modifications to electronic circuitry and deploy factory software/firmware updates.
• Provide training and coaching to field service technicians and installers.
• Travel and be on call as required.
• Assist with other projects as assigned.

• 5+ years of BDA/DAS installation or commissioning experience and technical management in the wireless industry.
• 5+ years leading foreman or construction teams.
• Experience developing and qualifying new business opportunities through customer interface.
• Strong understanding of vendor resources network.
• Experience managing complex project implementations.
• Knowledge of business practices and P&L responsibility.
• Excellent customer relationship skills.
• Technical leadership experience with wireless solutions and multiple 2‑way radio technologies.
• Accredited college degree or equivalent combination of education and training.
• Proficiency with Microsoft Office Suite.
• Security clearance is a plus.
• Valid driver’s license and proof of insurance.
• Background checks will be conducted.

• Highly competitive compensation.
• Medical, dental, and vision insurance.
• Company‑paid life, short‑/long‑term disability insurance.
• Paid holidays and generous paid time off.
• Matching 401(k) plan.
• Use of company vehicle.
• Employee referral bonus.
• Tuition reimbursement.

Bear Com is proud to be an equal‑opportunity workplace free from discrimination and harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other legally protected category.