Family Stabilization Specialist

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The Family Stabilization Specialist provides crisis mental-health case management to referred cases in order to help stabilize the primary client and, when appropriate, their children and other household members. Services address the full spectrum of high-risk concerns, including domestic and intimate-partner violence, sexual assault, stalking, abuse or neglect of children, elders, and adults with intellectual or developmental disabilities, as well as substance misuse, suicidal ideation, complex family dynamics, co-occurring medical conditions, and severe mental-health disorders.

• Serve as a professional advocate and resource for refugee clients and provide equal treatment to all client groups in accordance with the agency's commitment to the dignity of all persons.
• Develop individualized Plans of Care to achieve relevant mental health or wellness goals for all FSS Participants through an evidence based, collaborative approach that includes refugee resettlement staff and clients.
• Assist in identifying and screening referred client needs in order for appropriate services be arranged.
• Provide resources and assist with mainstream community services referrals to support with stabilization including mental health, housing, food, public benefits, disability, or employment needs.
• Provide clients with informal, values-based psycho educational support and crisis navigation as appropriate, including continued assessment and update of the client's Plan of Care.
• Provide preventative family-centered, evidence-informed interventions that combine mental-health psychoeducation, mindfulness techniques, and trauma-informed strategies to create Plans of Care that promote best practices, respect cultural practices, and engage the client's own values.
• Facilitate and provide access to translation and interpretation services as appropriate.
• Empower and improve client confidence in accessing community resources through skill-building, coaching, and collaborative problem-solving.
• Actively foster community partnership opportunities to increase client access to mainstream community services, including mental health services, social connections, and stability resources.
• Work closely with agency staff to ensure crisis case management services are provided through a team approach in a sustainable manner.
• Maintain professional client case noting of all contacts with the client and document all client services in a timely and accurate manner.
• Work collaboratively with the FSS team to develop and facilitate specialized staff and community trainings that promote clarity and awareness of refugee mental health and wellness topics.
• Provide data required for various reports; submit all required reports in a timely and accurate fashion.
• Abide by high quality of standards of service delivery expectations of the refugee resettlement agency, State agencies, Office of Refugee Resettlement and U.S. Department of State.
• Ensure that program services are provided in accordance with quality assurance standards of the agency, state, accrediting organizations and HIPAA.
• Comply with all federal, state and agency contracts.
• Provide positive team building leadership through communication, cooperation, information sharing and problem solving.
• Demonstrate an organized and pro-active approach to clients, program reporting and communication to all agency staff.
• Participate in community outreach activities that advance the work and message of the Refugee and Asylee program.
• Performs other duties as assigned.

• Experience providing case management to individuals in crisis (preferably in Colorado).
• The ability to adapt to a fast-paced working environment that involves constant change and to be flexible and resilient.
• Broad knowledge of practices, principles, and methods employed in the resettlement of refugees, including an understanding of local mainstream community resources for individuals in crisis and how to access resources.
• Cross-cultural sensitivity and knowledge with the ability and desire to work with people of other cultures.
• Outstanding organizational ability.
• Skills in problem solving, negotiations, decision making and mediating conflict.
• Computer skills in Word, Excel, and the use of email and other applications.
• Written communication skills, ability to edit and the ability to make presentations.
• Ability to explain facts and information to clients for who English is not a primary language.
• Ability to self-start and work well in a small cross-functional team setting; proven team-builder.
• Maintains punctuality for work, appointments and report dates.
• Detail-oriented, extensive documentation skills, organized and able to work in a multi-tasked environment.
• Possesses a valid Colorado driver's license; has a reliable and consistently available vehicle; and is able to travel throughout the…