Seminary Church & Ministry Partnership Specialist

Position: Seminary Now Church & Ministry Partnership Specialist

Seminary Now is an online theological education platform offering 90+ streaming video courses taught by seminary professors, built around a short-form (12-minute) lesson format with certificates, CEUs, leader guides, and branded church landing pages.

In partnership with institutions such as Northern Seminary and Fuller Theological Seminary, Seminary Now brings seminary-level teaching to churches, ministry leaders, and networks across North America.

Through church subscriptions and denomination- and network-level partnerships, we equip congregations and ministry organizations with group access to that library.

We serve the way ministry relationships actually work: trust comes before the transaction—and continues well after it.

The Church & Network Partnership Specialist will support church and ministry partners across their entire journey with Seminary Now and Northern Seminary’s Church Learning Initiative—from outbound and inbound lead development and the first conversation, through onboarding, ongoing engagement, and renewal. This relationship-first role blends sales support with partner success, including proactive outbound outreach and accountability for activity and outcome metrics. It is ideal for someone who is warm, organized, and self-motivated, who enjoys being a dependable point of contact for pastors and ministry leaders, and who takes real satisfaction in seeing churches flourish with the resources they have chosen.

Job Responsibilities
Sales Support & Partnership Development

• Build the top of the partnership pipeline through proactive outbound outreach to churches, denominations, and ministry networks, scheduling discovery conversations for the Director of Church and Network Solutions.
• Review qualified inbound leads in Hub Spot on a biweekly basis to identify candidates for church, denomination, and network partnerships, and route them to the appropriate next step.
• Respond promptly and warmly to inbound interest, guiding church leaders toward a real conversation about their discipleship and leadership-development goals rather than simply a payment link.
• Handle smaller, routine partnerships directly—including single-course purchases for groups and standard small-church subscriptions—and tee up larger church, denomination, and network opportunities for the Director of Church and Network Solutions to lead and close.
• Prepare for partner conversations, follow up on interest, and keep open opportunities organized and moving so nothing slips.
• Once a payment link is sent, monitor the transaction through completion and nurture the prospect to a finished sign-up.

Onboarding & Engagement

• Help new partners get set up and off to a strong start, coordinating with the group-account setup process.
• Drive adoption by ensuring churches know how to use the platform, leader guides, and resources—and are actively putting them to work in their congregations.
• Stay in regular, proactive contact with active partners as the friendly, reliable point of contact for questions and subscription changes.
• Surface and share ways partners can get more value from their subscription.

Retention & Renewal

• Own the renewal experience: reach out ahead of renewal dates, keep partners subscribed, reduce churn, and pursue win-backs.
• Watch for signs that a partner may be disengaging, and step in early.
• Identify natural opportunities for partners to grow with us (e.g., moving from a single-course purchase to a full church subscription, or from a pilot program to a churchwide or network-wide implementation).
• Gather partner feedback and bring recurring themes back to the team.

Systems, Reporting & the Church Learning Initiative

• Use Hub Spot daily to log activity, update records, and manage tasks and follow-ups, keeping partner and pipeline…