Retail Lead
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Retail
Retail & Store Manager, Customer Service Rep, Seasonal / Summer
Job Description & How to Apply Below
Delaware North Parks and Resorts is hiring a seasonal Retail Lead to join our team at the Yellowstone General Stores in Yellowstone National Park, Wyoming. As a Retail Lead, you will be responsible for supervising the performance of team members in your specific department. If you like a fast-paced job, working with and serving guests from all over the world, and want to experience hands-on learning, our Parks and Resorts team invites you to apply today.
This position is for the 2027 Spring/Summer season
Pay$18.25 – $18.75 / hour
Information on our comprehensive benefits package can be found at
What we offer- Weekly pay
- Employee discounts – 30% off non-grocery items
- Flexible work schedules – you can expect to work 32-40 hours per week
- Low-cost access to Yellowstone National Park urgent care facilities ($8.19/ week)
- Free and low-cost recreational opportunities, including the Yellowstone Employee Recreation Program (YCERP), which offers sports, equipment rental, guided hikes, raft trips, educational seminars, and more!
- Training and development with opportunities for internal mobility and growth, including the chance to work at our other locations nationwide
Note:
Additional benefits, including insurance and vacation, are available for eligible year-round positions at other Delaware North properties
Looking for a job you love? Be part of a global team fortunate enough to live and work in Yellowstone National Park, our nation’s first National Park! With nearly 3500 square miles of park and 1000 miles of trails, you’ll never get bored. Each day inspires in special places like this.
- Dorm-style housing is available for $50/ week, including free laundry
- Full RV hookups range from $50 to $80/ week, including water, sewer, and electricity
- Meals provided at $80/ week (optional for RV residents)
- Endless adventure opportunities in Yellowstone include wildlife watching, cycling, camping, kayaking, horseback riding, swimming, and much more!
- Close access to Grand Teton National Park and historic western town Cody, Wyoming
- Supervises and trains retail associates; completes store/warehouse operational needs by assigning employees and following up on work results
- Verify that merchandise is properly stocked and attractively shown
- Ensure selling space is in clean and proper condition
- Uphold orderly back stock and liaison with vendors to maintain proper inventory
- Assists guests and team members, escalating concerns or questions to supervisor or manager as needed
- Must be at least 18 years of age
- Ability to de-escalate guest and team member complaints or concerns and redirect to management
- Previous experience leading in a retail space is preferred
- No high school diploma or GED required
- Long-term standing, walking, bending, and reaching
- Repetitive lifting of up to 50 pounds
Days
Evenings
Holidays
Weekends
Source:
Hospitality Online
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