Client Site Liaison II; Laboratory Send Outs Technician

Overview

Client Site Liaison II (Laboratory Send Outs Technician) at Deaconess Hospital, Evansville, IN. On-site, full-time, 40 hrs/wk, evening shift.

Requisition Number: CLIEN
021095. Posted:
September 2, 2025.

Deaconess Hospital, Evansville, IN 47710, USA

Schedule:

Monday – Friday, 2:00 PM – 10:30 PM.

Primary

Purpose:

This position is for an onsite processor at Deaconess Hospital in Evansville, IN. The Client Site Liaison II works at the client site and acts as a liaison between the client and ARUP’s Client Relations, Training, Business Development, Technical, Marketing and Support Services, including Specimen Processing, Information Technology, Logistics and Transportation, Quality and Compliance, and Exception Handling. The Client Liaison II interacts with clients to resolve issues related to specimen submissions and acts as a resource for client questions.

Aliquot, label and process ARUP specimens as they become available in accordance with the specimen handling section of the ARUP test directory. Prepare ARUP specimens for transport to ARUP in accordance with DOT and IATA guidelines.

ARUP Laboratories is a national clinical and anatomic pathology reference laboratory and an enterprise of the University of Utah and its Department of Pathology, based in Salt Lake City, Utah.

• Pour off, label and process ARUP specimens as they become available in accordance with the specimen handling section of the ARUP test directory.
• Prepare ARUP specimens for transport to ARUP in accordance with DOT and IATA guidelines.
• Hold a current Certification of Completion for Handling, Packing and Shipping Infectious Substances.
• Be familiar with all aspects of packing and transport of Category A and Category
  
  B.
• Detect and resolve issues related to test or specimen submissions before shipping to ARUP.
• Receive and initiate calls between the client site and ARUP.
• Provide information for clients regarding specimen requirements, fees, turnaround times and referral laboratory vendors.
• Assist in distributing technical information, hotlines, test bulletins and company updates to the client.
• Keep the client current on all value-added services that ARUP supports (ATOP, Connect and Consult).
• Research pending test lists for ARUP specimens.
• Read, understand and comply with SOPs related to the position.
• Order and maintain supplies related to ARUP testing and keep required inventories on hand.
• May be asked to locate ARUP documentation for Public Health reporting; does not report results to a public health agency.
• Be familiar with CAP, NY and other regulatory agency requirements where applicable.
• Maintain contact with local and regional couriers to ensure shipment schedules are maintained.
• Maintain required records and documentation.
• Be competent with Clients LIS and ARUP Connect.
• Other duties as assigned.

• Stooping, bending the body downward and forward by bending the spine at the waist.
• Reaching:
  Extending hands and arms in any direction.
• Mobility:
  Occasionally move between work sites and inside the office.
• Communication:
  Frequent verbal communication with others.
• PPE:
  Work in a biohazard laboratory environment requiring PPE per CDC/OSHA and company policies.
• ARUP Policies and Procedures:
  Compliance with all ARUP policies and procedures.
• Sedentary Work:
  Exerting up to 10 pounds of force occasionally; negligible force most of the time.
• Fine Motor Control:
  Handling, typing and related tasks requiring finger dexterity.

High School Diploma or Equivalent or better.

Associates Degree or better in Biological Sciences or related field.

Bachelor's Degree or better in Biological Sciences or related field.

Bachelor’s degree in science or related with one (1) year of experience in specimen processing, phlebotomy or lab experience in a laboratory setting

Or Associate's degree and two (2) years of specimen processing, phlebotomy or lab assistant experience in a laboratory setting

Or one (1) year of specimen processing at ARUP labs

Or High school diploma or equivalent and three (3) years of specimen processing, phlebotomy or lab assistant experience in a laboratory setting

Type 30 words per minute

Medical Laboratory Technician certification from ASCP

Experience in all areas of Specimen Processing

Experience processing reference laboratory specimens

Experience using ARUP Connect and Lab information systems

Intermediate level computer skills and knowledge including word processing, laboratory information systems and/or hospital information systems

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.