IT Director, CoE Infrastructure Services Americas

Accelerate the possible by joining a winning Amcor team that's transforming the packaging industry and improving lives around the world.

At Amcor, we unpack possibility through our innovative and responsible packaging to provide solutions that benefit our customers, our people and our planet. More than 10,000 consumers worldwide encounter our products every second and rely on us for safe access to food, medicine and other goods. We value their trust by making safety our guiding principle. It's our core value and integral to how we do business.

Beyond this core principle, our shared values and behaviors unite us as we work together to elevate customers, shape lives and protect the future. We champion our customers and help them succeed. We play to win—adapting quickly in an ever‑changing world—and make smart choices to safeguard our business, our communities and the people we serve for generations to come. And we invest in our world‑class team, empowering our colleagues to unpack their potential, because we believe when our people grow, so does our business.

To learn more about playing for Team Amcor, visit

The IT Director Regional Infrastructure Center of Excellence (CoE) provides strategic leadership for the delivery and continuous improvement of regional infrastructure services and capabilities such as Network, Data Center Hosting, Directory Services, and site infrastructure.

This role is accountable for ensuring world‑class IT service experience for all business units, operational excellence and service reliability across regional IT infrastructure, with a focus on supporting business growth, transformation, and harmonization initiatives. The Director will lead the Regional Infrastructure CoE team, championing standardization, local delivery excellence, and integration with global IT strategies.

• Lead the Regional Infrastructure CoE, responsible for delivering and optimising IT infrastructure services in the EMEA/AME region.
• Drive the execution of regional delivery initiatives in alignment with global infrastructure strategy and local business requirements.
• Oversee the implementation and operation of core infrastructure, including LAN, Wi‑Fi, VPN, (SD)
  WAN, local datacenter services, backup & storage, patching, and server management.
• Develop and monitor service level agreements (SLAs), operational metrics, and KPIs to ensure performance targets are met.
• Enable regional support for projects such as datacenter migrations, infrastructure cost tracking, network services, and regional‑specific M&A integrations.
• Champion continuous improvement and harmonisation of infrastructure within the region, leveraging global standards while adapting to regional needs.
• Partner with regional IT leaders, IT architects, and external vendors to deliver robust, scalable, and secure regional infrastructure solutions.
• Foster adoption of new technologies, drive transformation initiatives, and cultivate a high‑performing, collaborative team culture.
• Manage regional budgets, resource allocations, and vendor relationships, ensuring value and cost‑effectiveness.
• Team size typically ranges from 30 to 50+, including contractor management.
• Accountable for regional service SLAs, project delivery, and stakeholder engagement with regional business and IT leadership (e.g., BUVPs, executives).
• Accountable for service delivery, maintenance and support of all infrastructure assets (across 100+ sites, 2000‑3000+ servers hosted in datacenters and at site level, 1000+ network devices, 10 000‑15 000 user accounts in Active Directory).
• Responsible for supporting Amcor operations across regional manufacturing plants and service offices (ca. 100+ sites).
• Direct financial responsibility for team budget and vendor contracts (ca. 8‑10 M USD).
• Leads prioritisation of IT infrastructure initiatives in the region based on organisation(s) needs/strategy, IT workload and budget.

• Bachelor’s degree in Information Technology, Computer Science, or a related discipline required;
  Master’s/MBA a plus.
• 10+ years of experience in IT operations, service management, or infrastructure leadership, with 5+…