IT Business Analyst II

Accelerate the possible by joining a winning Amcor team that’s transforming the packaging industry and improving lives around the world. At Amcor, we unpack possibility through our innovative and responsible packaging to provide solutions that benefit our customers, our people and our planet. More than 10,000 consumers worldwide encounter our products every second and rely on us for safe access to food, medicine and other goods.

We value their trust by making safety our guiding principle. It’s our core value and integral to how we do business. Beyond this core principle, our shared values and behaviors unite us as we work together to elevate customers, shape lives and protect the future. We champion our customers and help them succeed. We play to win - adapting quickly in an ever changing world - and make smart choices to safeguard our business, our communities and the people we serve for generations to come.

And we invest in our world-class team, empowering our colleagues to unpack their potential, because we believe when our people grow, so does our business. To learn more about playing for Team Amcor, visit  I Linked In I Glassdoor I Facebook I You Tube

The IT Business Analyst II acts as a bridge between IT and business stakeholders by understanding business problems and changing needs, assessing the business impact of problems/changes and translating them into an IT demand. Depending on the level and experience, it is expected that the IT Business Analyst II can lead/support strategic Amcor business initiatives through the execution of small/medium/large projects and intricate support activities for one or more functional areas.

• Partners with business stakeholders to continuously learn end-to-end business processes in the assigned area of focus to gain functional expertise
• Works daily on software support issues
• Develops an understanding of the foundation architecture diagrams for the supported system(s), including landscape management

• Partners with business teams to plan and implement/lead projects
• Mentor and develop expertise through delegation of activities, knowledge sharing, and process documentation review/adherence
• Documents business requirements and translates them into functional requirements and IT solution designs
• Works with development resources to confirm the requirement is being met
• Build test plans, conduct component/integration testing and participates/supports on user acceptance tests
• Assists with data conversion and data validation
• Participates in go-live activities and post go-live support
• Gains an understanding of the Software Development Life Cycle (SDLC) process and applies it when doing system modifications and associated documentation
• Reviews solution with Solution Architects or IT Application Specialists and makes necessary adjustments before full deployment
• Supports knowledge sharing and knowledge transfer to end users
• Apply the Amcor Project Management Methodology with accountability for milestones while engaging and/or leading appropriate project team members (IT and Business)
• Responsible for defining project requirements, project scope, timeline, resources, obtaining Business and IT agreement on these items prior to project start

• 3+ years of work experience in business process and/or IT
• Experience in a global environment desirable
• Knowledge in data structures and relationships
• Ability to apply the SDLC process to successfully execute system changes
• Fluency in English communication (spoken, written); other languages will be considered an advantage
• Knowledge of a B2B and/or Manufacturing environment
• Understanding of ITIL concepts preferred
• Agility, sound judgment,…