Account Manager - Commercial Lines

Introduction

At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client‑centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips.

Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters;

think of Gallagher.

Assured Partners is a leading insurance brokerage that prides itself on delivering more than insurance expertise. Our teams provide the highest level of service, tailored solutions, and forward‑thinking risk management strategies that truly set us apart. With a culture based on integrity, collaboration, and technical excellence, we are proud to offer our clients, and our employees, the very best in the insurance industry.

As part of Gallagher, you will be joining a team that delivers more than policies; you will provide proactive risk management consulting, innovative solutions, and an unmatched level of client service.

As experts in protecting what matters most to businesses and individuals, we’re looking to bring on our next Account Manager to support our Commercial Lines department and deliver exceptional risk management solutions to our growing client base.

Our Account Manager will partner with our sales team to facilitate day‑to‑day management of current clients’ insurance programs, helping the world prepare for the unexpected.

• Build meaningful relationships with clients while providing them with impactful solutions
• High visibility to Senior Leadership – work alongside Client Services, Sales and Agency Leadership who prioritize your learning and development
• Opportunity for upward mobility and advancement opportunities

• Client Support
  • Maintain accurate client information to provide day‑to‑day client support and address intermediate‑level client inquiries.
  • Assist in the development of strong business relationships with appropriate insurance carrier personnel. Recognize and satisfy carrier goals and objectives to enhance business relationships.
• Account Management
  • Maintain files with proper records according to company procedures. Follow company procedures in order to achieve positive audit results.
  • Ensure accuracy of account information for both new and renewal policies, endorsements, and audit for accuracy in rating, coverage, signatures, and enter these transactions to generate billing invoices in a timely manner.
  • Review all premium audits according to Agency procedures recognizing that the Agency must process in a timely manner.
  • Review accounts receivable report for all assigned accounts to support client retention.
• Insurance Expertise
  • Leverage technical knowledge to ensure carrier quotes are received in a timely fashion; review quotes for gaps and assists with inquiries from the carrier.
  • Attend training and seek self‑directed learning to continue education in industry and technical knowledge.
• Other duties as assigned.

Required:

Bachelor’s degree with 0+ years client service and/or claims management experience
-OR
- High School degree/GED with 3+ years client service and/or claims management experience. Property and Casualty License. Proficiency in Microsoft Office.

Preferred:
Previous insurance knowledge and experience managing client relationships. Solid financial acumen.

Behaviors:
Proficient in using technology as a tool to maximize productivity and quality. Strong written and verbal communication skills. Comfortably engages others in consultative discussion. Effectively manages/balances multiple and sometimes competing priorities. Works in a self‑directed manner.