Principal Clerk

Everett City Hall Collector Position

Under the direct supervision of the Assistant Collector, performs skilled clerical, bookkeeping, and recordkeeping work of normal difficulty in maintaining and processing financial records, accounts, transactions, and all other related work as required.

Duties and responsibilities include:

• Accept, process, and accurately post municipal tax payments, including Real Estate, Personal Property, Motor Vehicle Excise, and Water/Sewer bills, in accordance with established City policies and procedures.
• Process parking ticket payments accurately and ensure proper posting to customer accounts.
• Issue resident parking stickers/visitor placards after verifying proof of residency and all required documentation.
• Process cash, check, and credit card payments on behalf of multiple City departments while maintaining a high level of accuracy and accountability.
• Balance daily cash receipts and assist with the preparation of daily bank deposits and reconciliation.
• Maintain a thorough knowledge of departmental operations, municipal billing procedures, and applicable City policies.
• Assist in issuing permits for a variety of departmental services.
• Provide counter and telephone service assistance to the general public.
• Interact with all divisions within City departments, state and federal agencies as required.
• Perform other related duties as required.

Minimum entrance requirements include:

• High School Diploma or equivalent.
• Three (3) to five (5) years of administrative/clerical experience, including extensive familiarity with the department's specific functions.

Knowledge, skills, and abilities include:

• Exercise judgment and make responsible decisions in accordance with established policies and procedures; prioritize, organize, and perform work independently.
• Deal tactfully with the general public, both in person and through telephone conversation, and convey concise and accurate explanations of policies, procedures, and requirements.
• Establish and maintain effective working relationships with other employees and public officials, and effectively and discreetly convey information.
• Basic computer skills, including a working knowledge of Windows, MS Word, Excel, and/or other spreadsheet software.
• Prior experience dealing with cash transactions.
• Bilingual candidates in Portuguese or Spanish preferred.

Working conditions include minimal physical demands, primarily mental duties, and occasional use of minimal motor skills for activities such as moving objects and using office equipment.