Guest Services Call Center Manager
Listed on 2026-10-20
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Customer Service/HelpDesk
Customer Service Rep, Event Management & Planning -
Hospitality / Hotel / Catering
Customer Service Rep, Event Management & Planning
Encore Boston Harbor is seeking an Assistant Manager for the Call Center to oversee Room Reservations, PBX operations, and related guest services within the integrated call center. The role supports strategy execution, team leadership, and the pursuit of outstanding guest experiences across outlets, spa, and events.
The position requires 3+ years in call center leadership, a 21+ age minimum, and eligibility for Massachusetts gaming license.
Join us at Wynn Resorts, Limited as our next Guest Services Call Center Manager in Everett, MA, United States.
This role, Guest Services Call Center Manager at Wynn Resorts, Limited, could be your next opportunity.
Are you ready to take on the Guest Services Call Center Manager role at Wynn Resorts, Limited?
We would love to welcome a new Guest Services Call Center Manager to our group in Everett, MA, United States.
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