Security Officer Everett, Ma

Full Time Security Officer Role Available Everett, Ma $24.00

Base pay: $24.00/hr pay will be based on skills and experience; discuss with recruiter.

Schedule:

Full Time Mon‑Fri 0700‑1500. Work schedule may include evenings, night shifts, weekends, and holidays as determined and scheduled annually.

• Maintain a professional appearance.
• Remain on post at all times.
• Monitor security concierge personnel to ensure guest services are satisfactory.
• Provide general administrative support and respond to inquiries, anticipating customers’ needs.
• Ensure all security personnel comply with facility security operations procedures and policies.
• Review and approve all reports and duty logs submitted by security personnel.
• Ensure timely notification of all serious incidents.
• Maintain effective communications with all assigned security personnel.
• Deliver a memorable and pleasant experience to all customers/vendors.
• Counsel, advise, motivate, and provide discipline and positive reinforcement to personnel assigned to the location when necessary.
• Work with management on development and implementation of employee relations, development, and retention programs for the location.
• Ensure assigned security personnel are updated on any modifications to procedures, policies, or regulations.

• Excellent customer service skills and service delivery orientation.
• Answering phone calls.
• Client management skills.
• Strong leadership skills.
• Knowledge of supervisory practices, procedures, and security operations.
• Ability to provide positive direction and motivate performance.
• Strong attention to detail.
• Strong written and verbal communication skills.
• Ability to show responsibility and friendliness toward clients and residents.
• Strong professionalism.
• Ability to solve conflicts / problem solve.
• Maintain the highest ethical and professional standards.
• Must be able to multi‑task and self‑manage in a dynamic environment.
• Must be knowledgeable of all company policies and procedures.
• Maintain effective relationships with all levels of the company and client organizations.

• Customer service experience required.
• Receptionist or guest service experience required.
• Two to three years of prior security concierge and reception experience, or related field/education.
• Neat and professional appearance.
• Dependable means of transportation.
• Ability to communicate clearly and effectively in English (both written and verbal).
• High School Diploma/GED Equivalent.
• Candidates must successfully pass ALL pre‑employment background and drug screenings.
• Must be at least 18 years of age.

Entry level

Full‑time

Other