Receptionist, Administrative​/Clerical

Overview

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At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high‑performing, connected culture where everyone feels like they belong.

We strive continuously to improve our business through our long‑term strategy and transformation plan known as Block Next, focusing on innovation, client experience, and sustainable growth. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best‑suited tax professional for their needs.
• Schedule clients according to their preferences.
• Ensure all client needs have been met during service, both in person, over the phone, or virtually.
• Maintain office cleanliness and resource organization with team members.
• Perform other duties as assigned.

• High school diploma or equivalent.
• Ability to work a flexible schedule and/or in multiple locations.
• Sales/marketing experience.

• Experience working in a fast‑paced environment.
• Previous customer service experience.
• Ability to multi‑task.
• Strong organizational and time‑management skills.
• Computer proficiency, including Microsoft Office.

• Employee Assistance Program with Health Advocate.
• Well‑being program, Better You.
• Neurodiversity and caregiver support.
• Various discounts on everyday items and services.
• Eligibility for medical coverage, 401(k) retirement savings plan, and employee stock purchase plan.

$11.00 – $27.00 per hour.

If you’re looking to make an impact, H&R Block is the place for you. Refer a friend and increase your chances of being interviewed by 2×.

H&R Block is an equal‑opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

Job : #45686