Training Coordinator

Training Coordinator (64670) – Volunteers of America Western Washington

Apply for the position of Training Coordinator (64670) at Volunteers of America Western Washington.

Volunteers of America Western Washington is a non‑profit organization operating in Western Washington for over 125 years. Our Christian roots drive us to put our faith into action for the benefit of every member of the community. We celebrate our unique perspectives and lived experiences that allow us to better serve and uplift our community – and each other. Volunteers of America Western Washington is officially a designated CARE trauma informed organization.

• Vacation and Sick Time: up to 200 vacation hours, 108.64 sick hours
• Competitive compensation
• Holidays: 8 paid per year + 2 paid floating holidays
• Medical, Dental, and Vision coverage
• Health Savings Account (HSA)
• Flexible Savings Account (FSA) – medical & dependent care
• Free Employee Assistance program
• 403(b) Retirement Plan matching
• Professional Development opportunities

Coordinate training schedules for students, projects, and outreach activities; assist with all trainings offered by the Dispute Resolution Center; support marketing efforts and provide administrative support for Small Claims Court and Renters Certification. Manage project logistics and technology support during training utilizing Zoom and Google Docs.

• Coordinate all functions of the training department
• Prepare training materials for distribution
• Process student registrations and fill classes
• Establish and promote relationships with students
• Act as liaison to the public, community, and citizens
• Coordinate and prepare special projects as assigned
• Provide online training technical support (Zoom and Google Docs)
• Support data collection for all training projects, including Renters Certification
• Provide administrative support for Small Claims Court mediations
• Other DRC duties as assigned

• Associate degree preferred, or equivalent experience
• Typing speed of 40–45 words per minute
• Intermediate level Zoom (manage multiple Zoom rooms proficiently)
• Intermediate level Microsoft Office 365, including Excel/Google Sheets and Outlook
• Intermediate level Google Office tools/sharing process
• Consistent accuracy and attention to detail
• Strong organizational skills
• Excellent written and verbal communication
• High level of emotional intelligence
• Highly developed interpersonal skills, team player
• Ability to prioritize and work independently on complex tasks

• Experience in project coordination, outreach, sales and marketing, and customer service
• Experience coordinating daily activities and/or training calendars
• Demonstrated belief in alternative dispute resolution processes

• Training department has exceeded assigned financial and enrollment goals
• Increased development and expansion of the DRC training program

We are an Equal Opportunity Employer and all employment‑related decisions are made without consideration of individuals’ race, sex, age, national origin, disability status or any other protected characteristic.