Service Technician

Service Technician at Dwayne Lane’s Auto Family

Join a Legacy of Excellence at Dwayne Lane’s Auto Family! Dwayne Lane has been a trusted name in the car industry since 1954. A company culture built around one promise “We’ll Take Care of You!”. Etched into every part of our organization from how we treat customers, how we support employees, and how we serve the community; we are guided by the commitment to go above and beyond.

It is reflected in a workplace where people look out for one another, deliver genuine customer service, and take pride in making sure everyone feels supported, valued, and respected.

From youth programs and local sports teams to community events and partnerships, we actively support the neighborhoods that support us. You’ve probably seen our banners at multiple arenas! With five locally owned dealerships in Everett, Arlington, and Burlington, we represent top automotive brands with integrity including Chrysler, Dodge, Jeep, Ram, Chevrolet, Subaru, Mazda, and Ford.

We are seeking a reliable Service Technician to perform automotive service tasks efficiently and accurately.

• Stable Auto Mechanic work history: minimum of 2 years of experience required.
• Automotive Service Excellence (ASE) certification always a plus.
• Ability to diagnose and repair engine, transmission, electrical, steering, suspension, brakes, and AC systems.
• EV and/or brand experience preferred.
• All applicants must be able to demonstrate ability to pass pre-employment testing: background checks, MVR, drug test and a valid driver license.

• Perform work as outlined on repair order with efficiency and accuracy, in accordance with manufacturer standards.
• Accurately diagnose cause of malfunction in a timely manner.
• Provide labor and time estimates for additional automotive repairs.
• Complete all work according to the applicable safety requirements.
• Road test vehicles to ensure quality of repair work.
• Accurately record time spent on repairs utilizing company time clock procedures.
• Document work performed on repair order and document test procedures/results.
• Use shop supplies and materials in a practical and economical manner.
• Maintain an organized and clean workspace, completing a stall cleaning every day.
• Able to explain mechanical problems and needed repairs to Service Advisors and vehicle owners in a non-technical manner.
• Ensure the customer’s vehicle is returned to them as clean as it was prior to service.
• Constructively communicate with other dealership personnel as required to satisfy customer needs.
• Report to management any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership, its personnel, or customers.
• Maintain manufacturer training certifications and pursue ongoing training.

• Pre-employment drug screening
• Criminal background check
• Motor vehicle record (MVR) review

Employment is contingent upon satisfactory completion of these screenings.