Pricing Coordinator

Pricing Coordinator

Non-Exempt $28/hr.

POSITION SUMMARY

The Pricing Coordinator supports West Coast Self-Storage's mission to create the highest value for customers and stakeholders by optimizing rental rates across the portfolio. This role ensures pricing decisions align with our commitment to exceed expectations, build long-term trust, and drive strong financial performance through data-driven revenue management strategies.

ESSENTIAL DUTIES AND RESPONSIBILITIES Revenue Management & Pricing Strategy

• Develop and execute dynamic pricing strategies to achieve rate, occupancy, and revenue goals across the portfolio
• Analyze customer behavior and demand trends to inform rate decisions aligned with WCSS service standards
• Partner with Operations and Marketing to optimize rate positioning across Saver, Value, and Premium tiers
• Identify opportunities for pricing innovation and proactive rate adjustments
• Continuously test and improve rate models based on market demand and competition

Performance Monitoring & Analysis

• Monitor key metrics including Recommended Rate Change, Rate Per Occupied Unit, and scheduled move-out impact
• Analyze rate performance and revenue impact across stores and unit types
• Generate and analyze reporting to identify trends and opportunities in pricing performance
• Support monthly portfolio reviews with actionable pricing recommendations

Pricing Accuracy & Operations

• Ensure rate accuracy across all platforms including websites, Google listings, and third-party aggregators
• Maintain data integrity and consistency across all pricing systems and customer touchpoints

Market Intelligence & Competitive Analysis

• Conduct competitive rate surveys and evaluate local market positioning
• Collaborate with Digital Marketing to align promotional strategy with pricing objectives
• Monitor competitive landscape and recommend strategic pricing adjustments

Communication & Collaboration

• Present rate strategy recommendations clearly to leadership and operations teams
• Support decision-making with data-driven insights that align with WCSS growth strategies
• Utilize Excel, BI dashboards, and pricing software to drive rate optimization

SKILLS & QUALIFICATIONS Required Skills

• Strong analytical mindset
• Proficiency in Microsoft Excel and MS Office applications
• Excellent communication skills with ability to present complex insights simply and persuasively
• Team-oriented collaborator with strong interpersonal skills
• Self-starter with strong sense of ownership and accountability
• Adaptable and proactive in responding to fast-changing market conditions
• Innovative thinker aligned with culture of continuous improvement
• Strong attention to detail and accuracy

Required Experience

• Experience collaborating cross-functionally with operations, marketing, and leadership teams

Preferred Qualifications

• Experience in pricing, revenue management, finance, or analytics
• Self-Storage or real estate industry experience
• Experience with business intelligence tools and dashboards
• Familiarity with revenue management software or pricing platforms
• Knowledge of storage industry metrics and key performance indicators

EDUCATION, CERTIFICATES, LICENSES

• Bachelor’s degree in business, Finance, Economics, Analytics, or related field preferred
• Equivalent combination of education and relevant work experience will be considered

PHYSICAL REQUIREMENTS / WORK ENVIRONMENT

• Office environment with standard business hours
• Prolonged periods sitting at a desk and working on a computer
• Ability to view and analyze data on computer screens for extended periods
• Occasional travel to storage facilities for market analysis or team meetings may be required
• Manual dexterity required for keyboard and mouse operation
• Visual acuity is sufficient to review detailed reports, spreadsheets, and data visualizations
• Ability to communicate effectively in person, by phone, and through video conferencing

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