Senior Revenue Operations Manager

Are you looking for purpose-driven work where you can make a positive impact on communities around the world? If so, then Committee for Children is an amazing place to grow your career as a Revenue Operations Manager. We’re a social enterprise dedicated to advancing the well-being of children through the development of essential human skills. As a Revenue Operations Manager at CFC you'll lead the strategy, systems, and operating processes that support the full revenue lifecycle across Marketing, Sales, and Client Success.

This role is responsible for building and scaling the organization’s revenue operations function by establishing forecasting discipline, trusted reporting, CRM strategy, and operational practices that improve pipeline visibility, revenue predictability, customer acquisition and retention, and leadership decision making. As both a strategic leader and hands on operator, this position partners cross functionally to establish the infrastructure, processes, and insights needed to support sustainable growth.

• Own the forecasting process and establish a repeatable pipeline-to-forecast methodology.
• Lead and continuously improve the end-to-end revenue operating model across Marketing, Sales, Client Success, and Finance.
• Identify operational opportunities and lead initiatives that improve scalability, efficiency, and cross functional alignment.
• Translate revenue data into actionable insights that improve forecasting, pipeline health, customer acquisition and retention, and leadership decision making.
• Manage and develop the Revenue Operations Specialist while helping build a scalable Rev Ops function.

• Establish governance for key SaaS metrics, reporting standards, and data quality to create a trusted source of revenue information.
• Partner with Business Intelligence and finance to design and guide development of dashboards and self-service reporting at all levels that provide visibility into pipeline, customer health, forecasting, sales productivity, win/loss trends, customer retention, churn, expansion, renewal risk, and revenue forecast accuracy.
• Own the monthly forecasting cadence by building a repeatable, trusted pipeline-to-forecast process and partnering with Finance and revenue leadership on forecasting, planning, target setting, and leadership or board reporting.
• Partner with Client Success, Product, and Finance to operationalize an Early Warning System for customer health and retention.
• Partner with revenue leadership on territory planning, account segmentation, data-driven sales strategies, and sales capacity planning to support business growth.

• Lead CRM selection, implementation, and optimization, including requirements gathering, vendor evaluation, configuration, testing, training, change management
• Develop and maintain documentation for revenue data hygiene standards, field usage, data quality expectations, reporting logic, and shared definitions that support consistent, accurate, and trusted revenue reporting.
• Design and continuously improve revenue processes across the customer lifecycle, including lead management, opportunity management, quoting workflows, renewals, and customer handoffs.
• Drive adoption and training of consistent CRM practices, documentation, and process improvements that improve data quality and operational effectiveness.
• Evaluate and recommend improvements to the go-to-market ecosystem, partnering with technology teams to optimize integrations, data flow and reporting, and user adoption.
• Provide operational guidance and support for complex sales transactions and non-standard customer scenarios, ensuring appropriate…