Poker Dealer; Steady Extra

Base pay range

$11.00/hr - $11.00/hr

Encore Boston Harbor features 210,000 square-feet of gaming space including more than 3,000 slot machines and 240 table games. Situated on the Mystic River in Everett, Massachusetts, and connected to Boston Harbor, Encore Boston Harbor boasts 671 spacious hotel rooms, a spa, salon and fitness center, specialty retail shops, 15 dining and lounge venues and more than 50,000 square feet of ballroom and meeting spaces.

The grounds feature a six-acre Harborwalk with pedestrian and bicycle paths that provide access to the waterfront, an event lawn, public art and ornate floral displays. It is the largest private, single-phase development in the history of the Commonwealth of Massachusetts.

The Encore Boston Harbor Poker Dealer is responsible for accurately dealing poker games in the pit and for the accuracy of fills and credits. They ensure that gaming activity is conducted in accordance with all relevant gaming regulations and that all Encore Boston Harbor core values, property and department standards are implemented and applied. The position also requires dual working as a Poker Floor Supervisor.

• Ensures all Encore Boston Harbor core values and property and department standards are implemented and applied.
• Participate in the execution of short- and long-term departmental goals, objectives, policies, and operating procedures; monitors and evaluates operational effectiveness; effects changes required for improvement.
• Actively contributes to departmental performance, and the accuracy, confidentiality, and thoroughness of departmental policies and procedures; records and reports.
• Verifies that all applicable internal policies, federal and state laws, rules, regulations and property-wide controls are enforced within the department.
• Delivers and maintains a maximum level of service; contributes to company-wide communication and best practices.
• Assists in providing training opportunities for team members; keeps informed of all new developments within the department.
• Delivers professional service to internal and external guests and team members, which may require levels of patience, tact and diplomacy; responsible for addressing guest and team member issues as appropriate.
• Manages multiple priorities simultaneously and meets deadlines, often in stressful and high-pressure situations.
• Simultaneously executes and maintains dealing poker game, player tracking, bankroll maintenance, and guest service.
• Monitors guest activity while at tables and maintains open communication with supervisors regarding table games activities; ensures compliance with all gaming regulations and house policies and procedures.
• Notifies supervisor of any irregularities in the play and/or transactions during the shift.
• Adheres to appropriate gaming regulations, policies and procedures; provides excellent customer service.
• Works with safety as a priority, and follows department and company safety standards.
• Maintains relevant knowledge of industry through continuing education and training; performs any other job-related duties as assigned.

• 21 years of age or above.
• Will be required to obtain and maintain registration or a license issued by the Massachusetts Gaming Commission.
• High school degree or equivalent preferred; hospitality, casino or poker dealing experience preferred.
• Outstanding organizational and interpersonal skills, as well as excellent attention to detail.
• Must be able to deal Poker; additional games a plus.
• Ability to read, analyze, and interpret documents such as policy and procedure manuals; respond to common inquiries from employees or guests; converse in English; write instructions; present information effectively.
• Ability to compute basic mathematical calculations; decipher reports and maintain records upon request.
• Physical demands include regular standing, walking, using hands to handle or feel objects, and lifting up to 50 pounds; requires close, distance, color, peripheral, and depth vision.
• Work environment includes moderate to loud noise levels; requires professional interaction with guests and ability to work varying schedules.

All your information will be kept confidential according to EEO guidelines.