Account Collections Specialist

Account Resolution Specialist

Location:

Everett, WA (onsite)

Start date:

January 12th.

$500 Hiring Bonus
:
New hires can earn a $500 bonus just by hitting 90 days with the company.

• Manage inbound and outbound calls with professionalism.
• Negotiate fair payment plans and settlements with consumers.
• Document all communications and account activity accurately.
• Investigate and resolve disputes or billing discrepancies.
• Ensure compliance with FDCPA and all company standards.
• Balance independent work with strong team collaboration.

• Experience in 3rd‑party collections preferred; customer service or sales background encouraged.
• Outstanding verbal and written communication—professional tone at all times.
• Ability to remain calm under pressure and handle rejection.
• Goal‑oriented, self‑motivated, competitive mindset.
• Detail‑oriented with strong organizational skills.
• Comfortable using multiple systems/screens simultaneously.
• Positive attitude, adaptability, and strong work ethic.

• No weekends—family‑friendly schedule.
• Supportive team environment with a competitive edge.
• Fun monthly recognition contests and incentives.
• Full benefits package: medical, dental, vision, 401(k).
• Paid vacation + personal time off.
• Long‑term career growth in third‑party collections.

Entry level.

Full‑time.

Accounting/Auditing and Finance.

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