Event Cashier - Everett, WA

Event Cashier - Everett, WA

LAZ Parking is seeking an Event Cashier for the Angel of the Winds arena in Everett, WA.

$20.25/hr - $20.25/hr

Location:

Angel of the Winds arena - Everett, WA

Compensation: $20.25/hr

Hours:

Part-Time (flexible weekends and weekdays as needed)

The Event Cashier is responsible for greeting customers in a friendly manner, processing parking payments accurately and promptly, maintaining booth cleanliness and alertness to security concerns, and ensuring service standards are met.

• Dynamic; charismatic, energetic and ready to help.
• Dependable with a “never disappoint” attitude.
• Good under pressure, resilient and adaptable.
• Proficient in basic math.
• Communicates professionally and effectively.
• A team player, open to different opinions and eager to motivate teammates.
• Capable of working independently in an unsupervised setting.
• Able to handle challenging and emotionally charged situations.

• Arrive on time in full uniform and ready to start your shift.
• Look customers up, make eye contact and smile, acknowledge them as they walk or drive by.
• Always thank customers and wish them a good day after each transaction.
• Accurately process validations ensuring the proper department code is entered.
• Set up and take down appropriate signage as scheduled.
• Answer questions about how to sign up for monthly parking or obtain validations.
• Provide directions to Courthouse and County directory for public departments.
• Ensure adequate ticket stock at the start and end of shift; replenish supply as needed.
• Clean the immediate booth area daily with broom and dustpan.
• Clean any dirty booth windows.
• Immediately report incidents or safety concerns to the Manager or Supervisor on duty.
• Assist other employees such as Ambassadors with breaks as requested.
• Meet and greet each customer with courtesy and great customer service.
• Answer parking-related or general inquiries politely and refer to supervisor when needed.
• Accurately collect parking payments, provide correct change.
• Understand and handle different types of parkers, tenants, visitors, employees, administration, etc.
• Answer questions about county employee pool car sign-up.
• Know the area and buildings to answer questions.
• Assist in directing traffic at entrance or exit when asked.
• Direct incoming vehicles to open parking spaces if needed.
• Determine traffic flow during equipment failure or construction periods.
• Maintain and repair parking equipment as trained.
• Complete legible and accurate shift paperwork; run proper shift reports on register at end of shift.
• Submit organized paperwork and tickets as directed.
• Demonstrate sense of urgency and timeliness.
• Seek continuous improvement.
• Perform additional duties as assigned.

• High school diploma or GED preferred (not required).

• Strong customer service experience.
• Cash handling experience required.
• Parking industry experience preferred (not required).

• Willingness to be flexible, work multiple facility locations.
• Ability to handle challenging and emotionally charged situations.
• Good English speaking, reading, and comprehension.
• Ability to make independent decisions and maintain firm stance.

• Work in various weather elements (heat, wind, snow, rain, etc.).
• Lift, push, and pull at least 10 pounds.
• Stand, walk, and run for extended periods.
• Bend, stoop, squat, and lift frequently during a shift.

Reasonable accommodation may be made to enable individuals with qualified disabilities to perform essential duties.

As part of the application process, please submit a cover letter along with your resume. Highlight your qualifications and answer: “Give me a past example of a time when you were able to manage multiple responsibilities and maintain a high standard of work under pressure?”

FLSA Status:
Non-Exempt

LAZ Parking is an equal opportunity employer. We are firmly committed to providing equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, veterans status, and other protected characteristics. No questions in our application process are used to limit or exclude any applicant’s consideration on such grounds.

Seniority level:
Entry level

Employment type:

Part-time

Job function:
Other

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