Patient Care Coordinator
Listed on 2026-10-09
-
Healthcare
Healthcare Administration, Medical Office, Medical Receptionist
Job Title:
Patient Care Coordinator (PCC)
Location: Issaquah, WA 98029
Pay: $22-$24 per hour
Schedule: Full-Time | Monday-Friday, 8:30 AM - 5:00 PM
About the Role
We are seeking a detail-oriented and patient-focused Patient Care Coordinator (PCC) to join a busy primary care clinic. This role is ideal for someone who thrives in a fast-paced environment, provides excellent customer service, and can effectively manage front desk operations while supporting care coordination.
Key Responsibilities
- Serve as the first point of contact for patients, providers, and visitors
- Check in high patient volume (200-250 patients daily)
- Verify insurance, update patient demographics, and schedule appointments
- Coordinate patient care activities, including referrals and pre-appointment requirements
- Maintain accurate and complete medical records
- Facilitate communication between patients, providers, and external partners
- Assist with insurance authorizations and financial clearance processes
- Support scheduling of procedures, tests, and follow-up care
- Ensure timely processing and flow of medical documentation
- Contribute to a professional, organized, and patient-centered clinic environment
Qualifications
- EPIC experience required
- Minimum 1 year of experience in a medical/healthcare setting (non-dental) or 2+ years in a high-volume customer service role
- Strong understanding of medical terminology preferred
- Familiarity with CPT and ICD-10 coding is a plus
- Knowledge of insurance authorization processes
- Excellent communication, multitasking, and organizational skills
- Ability to handle confidential information with discretion
- Proficiency with Microsoft Office (Word, Excel, Outlook)
Experience:
- EPIC: 1 year (Required)
- Medical/Healthcare setting (non-dental): 1 year (Required)
- Familiarity with CPT and ICD-10: 1 year (Required)
- Authorization Processes: 1 year (Required)
InSync is a national staffing firm specializing in education, healthcare, and non-clinical placements. InSync is a verified Service-Disabled Veteran-Owned Small Business (SDVOSB) and a Disabled Veteran Business Enterprise (DVBE). These certifications reflect our commitment to accountability, regulatory compliance, and high standards of Service.
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