Manager, GRC

Job Title
:
Governance, Risk, and Compliance (GRC) Manager

Location Requirement
:
To be considered for this role, you must live within commuting distance of Seattle, WA or Dallas, TX.

Salary
: $114,152 to $145,664 annually (DOE)

Benefits
:
Comprehensive health benefits including medical, dental, vision, 401k, flexible spending account, paid sick leave, paid time off, parental leave, quarterly performance bonus, training, career growth, and education reimbursement programs.

Company Mission
:
At Ziply Fiber, our mission is to elevate the connected lives of our communities every day. We are delivering the fastest home internet in the Northwest, with a focus on areas traditionally underserved by mainstream internet companies. And as our state-of-the-art fiber network expands in WA, OR,  MT, so does our need for team members who can help us grow and realize our goals.

We may be building internet, but we are reaching real people. We strive to build relationships and provide customers and communities with refreshingly great experiences.

Job Summary
:
The Governance, Risk, and Compliance (GRC) Manager will be responsible for overseeing all aspects of Ziply Fiber’s governance, risk, and compliance framework. They will ensure that all policies and procedures are aligned with industry regulations and best practices and provide guidance on potential risks and compliance issues. The GRC Manager serves as the central subject matter expert of Ziply’s risk, compliance, audit, and policy lifecycle programs and works closely with senior leadership to develop strategies for mitigating risks and enhancing overall governance practices.

This role is critical for maintaining a proactive compliance posture aligned with regulatory frameworks such as NIST 800-171, FCC LOA, and PCI-DSS.

• Lead and manage the GRC team, ensuring clear direction, motivation, and support.
• Recruit, train, and retain skilled professionals in governance, risk, and compliance.
• Set performance objectives, conduct regular evaluations, and provide constructive feedback.
• Lead initiatives that support vendor risk oversight, internal policy enforcement, legal hold coordination, and audit readiness.
• Drive operationalization of Ziply's compliance commitments and serve as the key liaison to auditors and regulators.
• Own and lead the full lifecycle of policy development, executive approval, publication, and cross‑functional enforcement across business units.
• Drive alignment with critical frameworks (NIST 800‑171, PCI‑DSS) and maintain compliance with all applicable state and federal regulations.
• Heads the audit process, leads internal and external audit readiness and response efforts, overseeing control testing, evidence collection, remediation, and closeout reporting.
• Manage and maintain the enterprise risk register; drive mitigation planning, track issue resolution, and elevate emerging threats to senior leadership.
• Oversee third‑party risk management, including vendor assessments, compliance attestations, contractual risk reviews, and annual reassessments.
• Serve as GRC lead for M&A activities—conducting due diligence, identifying control gaps in acquired entities, and ensuring compliance integration post‑close.
• Own the business continuity and disaster recovery (BC/DR) governance program; oversee planning, documentation, testing, and incident response readiness across business units.
• Coordinate legal hold and regulatory inquiry response efforts, ensuring proper documentation handling and defensibility of enterprise actions.
• Produce and deliver executive‑level reports on risk trends, control maturity, audit findings, and overall compliance posture.
• Lead stakeholder collaboration initiatives to drive policy adherence and embed compliance into day‑to‑day operations.
• Establish company compliance program policies and processes and create awareness and training programs tailored to business function and risk profile.
• Review company marketing materials to ensure they remain in compliance.
• Partner cross‑functionally with Legal, Security, IT, and Operations to enforce unified and consistent governance and compliance practices.
• Own and drive continuous…