Systems Administrator II

Job Title: Systems Administrator II Location: Everett, WA – Onsite Reports To: IT Systems Manager Department: Information Technology Employment Type: Full Time – Exempt Salary Range: $80,000–$90,000 annually, depending on experience and qualifications Travel: As needed, to other company locations

Role Summary

The Systems Administrator II is a Tier II/III position, hands‑on technical role responsible for the implementation, administration, and support of RANDYS Worldwide’s core infrastructure, cloud services, and enterprise systems. This role focuses on keeping systems secure, stable, and performant while supporting ongoing growth and integration work across the organization.

Working closely with the IT Systems Manager, other IT team members, and business stakeholders, the Systems Administrator II plans and executes infrastructure and systems projects, coordinates with vendors, and provides Tier II/III support for complex issues. This role may mentor junior IT staff but does not have direct people‑management responsibility.

• Perform day‑to‑day and scheduled administration of servers, storage, and core infrastructure (on‑prem and cloud – primarily Azure).
• Administer Microsoft Windows Server Environments: including hybrid Active Directory, DNS, DHCP, Group Policy, and SMB security groups.
• Maintain and monitor backup jobs (software and hardware), and support disaster recovery/business continuity procedures to meet Recovery Time and Point Objectives.
• Maintain server room infrastructure, including switches, battery backup units, and environmental monitoring systems.
• Manage and maintain OS images and configurations across Windows 10/11.

• Administer Microsoft Azure and Microsoft 365 environments, including Entra , Exchange Online, SharePoint Online, Teams, Defender, Purview, Intune, and Azure virtual networks.
• Support and optimize usage of O365, One Drive, SharePoint, Teams, and other Microsoft cloud services.
• Plan and execute platform maintenance, upgrades, patches, and releases across on‑prem and cloud systems.
• Use scripting and automation (Power Shell) to streamline administration, monitoring, and maintenance tasks.

• Support and maintain network infrastructure, including Cisco Meraki and Watch Guard firewalls, switches, mesh Wi‑Fi, VLANs, peering groups, and IPv4/IPv
  6.
• Configure and support mobile and site‑to‑site VPN tunnels and ensure secure remote access.
• Perform client network maintenance and monitoring to ensure high availability and performance.
• Maintain telecom network infrastructure; configure and deploy wireless and desktop phone equipment, support VoIP systems, voicemail, and related reporting.

• Implement policies and procedures that ensure the security and integrity of the company’s networks, systems, and data.
• Apply secure configuration and hardening standards for servers, network devices, and endpoints.
• Maintain advanced knowledge of internal and external DNS;
  Cloudflare experience is a plus.
• Assist with security monitoring, security audits, incident response, and remediation activities as needed.
• Work with security operations center to maintain and update security stack as needed.

• Execute infrastructure and systems projects, including upgrades, migrations, and integrations, under the direction of the IT Systems Manager.
• Participate in integration work for newly acquired businesses, ensuring smooth onboarding into the existing environment.
• Work with vendors to resolve technical issues, elevate problems appropriately, and validate invoices.
• Provide clear communication upward and across teams regarding project/task status, issues, and technical impacts.

• Provide Tier II/III support for escalated issues related to servers, networking, cloud services, and line‑of‑business applications.
• Document network and system configurations, procedures, and troubleshooting steps; maintain accurate knowledge base and standard operating procedures.
• Assist with ongoing system audits to evaluate efficiency, capacity, and alignment with…