AI Implementation & Adoption Specialist

• Relocation Assistance Available***

We are Trusted Partners | Supporting Flight.

Our more than 50 years of success is the result of our employees who have dedicated themselves to providing unmatched quality, service and safety in aircraft maintenance, repair and overhaul. Being a part of ATS offers an opportunity to build meaningful partnerships, innovate new ideas, do the right thing, and make our company a great place to work!

At ATS, We Reward Your Contributions With a Well-rounded Compensation Package Designed To Support You Today And Help You Plan For Tomorrow

• Hiring base pay range: $36 - $44 hourly, plus annual bonus eligibility
• Comprehensive health coverage – medical, dental, vision, and more
• 401(k) with company match and access to personal financial advisors
• Generous time off – PTO, holidays, and paid parental leave
• Tuition assistance and loan repayment for AMT programs
• On-the-job training and leadership development through ATS Academy
• Employee discounts on travel, tech, wellness, and more
• Confidential 24/7 support through our Employee Assistance Program

Join a team that values your growth, your well-being, and your future.

The schedule for this position is Monday through Friday, 7:00am – 3:30pm

Required travel to Kansas City, Missouri, for implementation period (estimated 8 weeks total, split between 2-3 separate visits) and monthly recurring visits after completion of implementation.

The AI Implementation & Adoption Specialist supports the successful adoption, day-to-day use, and operational sustainment of ATS artificial intelligence solutions. The position serves as a hands‑on resource for end users by providing floor-level coaching, training, onboarding, documentation, diagnosing technical issues, and adoption support across shifts, departments, and ATS locations. The role works closely with the AI Project Manager, business stakeholders, IT, and external AI partners to ensure AI solutions are effectively implemented, supported, and continuously improved

• Provides hands‑on, floor‑level support for ATS AI solutions, including Mechanic Copilot and future AI tools deployed across the organization.
• Coaches end users on effective use of AI tools and reinforces approved workflows, use cases, and operating practices.
• Supports AI adoption across multiple shifts by answering user questions, resolving routine issues, and escalating technical or product issues to the appropriate ATS or vendor resource.
• Conducts new-user onboarding, refresher training, small-group training sessions, and other AI enablement activities.
• Supports the AI Ambassador program through coaching, resources, follow‑up, and coordination with designated business‑area ambassadors.
• Creates and maintains user‑facing documentation, quick‑reference guides, FAQs, training materials, tips and tricks, and other adoption resources.
• Monitors user adoption and engagement trends using available administrative and analytics tools and identifies areas requiring additional training, communication, or support.
• Collects end-user feedback, recurring questions, pain points, and enhancement ideas and communicates findings to the AI Project Manager for evaluation and prioritization.
• Supports rollout and implementation activities at new ATS lines, departments, customers, and locations, including extended onsite support as needed.
• Assists with user administration activities such as onboarding users, validating access, and coordinating account additions or removals.
• Maintains functional knowledge of AI solution architecture, knowledge sources, integrations, access controls, system behavior, and product limitations sufficient to support implementation and…