More jobs:
E-Tester
Job in
Everett, Snohomish County, Washington, 98213, USA
Listed on 2025-10-24
Listing for:
TEEMA Solutions Group
Full Time
position Listed on 2025-10-24
Job specializations:
-
Language/Bilingual
Technical Support
Job Description & How to Apply Below
My client is seeking an E-test Monitor who will work as part of the Instructor Resource Management team to facilitate electronic testing sessions at client sites.
Responsibilities- Adaptability and responsiveness to client requirements and requests for assistance.
- Maintain assigned testing area’s schedules, equipment, communications and risks/constraints.
- Monitor testing area by checking in all participants, enforcing compliance guidelines within the testing environment, replenishing classroom supplies, conducting pre-requisites and pre-work checks and post-session room cleanup.
- Provide status updates to the Delivery Services Manager weekly, or more frequently if necessary.
- Escalate any issues to the Delivery Services Manager in a timely manner.
- Stay abreast of content requirements in the agreed subject matter areas.
- Assist instructors in classes, including handing out papers, helping students with computers, and ensuring safety in the lab; if the candidate excels, may be considered for an instructor role based on hiring needs.
- Minimum of one year of experience in customer service.
- Technical aptitude with PC; able to help login and navigate through a variety of software applications, including Microsoft Excel.
- Strong interpersonal, communication, and organizational skills.
- Ability to work independently or as a team.
- Strong customer service skills.
Qualified candidates MUST be open to a flexible work schedule (support clients 24/7) and willing/able to support all Puget Sound locations:
Everett, Seattle and Renton.
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