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VP, Customer Success – Americas; Growth Leader

Job in Everett, Snohomish County, Washington, 98201, USA
Listing for: UpGuard
Full Time position
Listed on 2026-10-27
Job specializations:
  • Management
    Client Relationship Management
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 220000 - 240000 USD Yearly USD 220000.00 240000.00 YEAR
Job Description & How to Apply Below
Position: VP, Customer Success – Americas (Growth Leader)

UpGuard seeks a senior Customer Success leader to own the AMER post-sale strategy. You’ll scale the CS organization, embed a customer maturity framework, and drive value-based executive reviews with strategic accounts.

You will turn customer signals into actionable plays using AI, manage renewal risk, and partner with sales and product to maximize retention and expansion in a fast-growing cybersecurity SaaS environment.

We are looking to fill the VP, Customer Success – Americas (Growth Leader) position at UpGuard in Seattle, WA, United States.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the VP, Customer Success – Americas (Growth Leader) role at UpGuard, based in Seattle, WA, United States.

The VP, Customer Success – Americas (Growth Leader) role at UpGuard is now open for applications in Seattle, WA, United States.

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