Manager, Analyst, Property Tax

• Hybrid Work Options
• Award-Winning Culture
• Generous Personal Time Off (PTO) Benefits
• 14-Weeks of 100% Paid Leave for New Parents (Adoption Included)
• Monthly Gym Membership Reimbursement OR Gym Equipment Reimbursement
• Benefits Eligibility Effective Day One 401K with Employer Match
• Tuition Reimbursement After One Year of Service
• Fertility Assistance Program
• Four-Week Company-Paid Sabbatical Eligibility After Five Years of Service

Duties and Responsibilities Duties and responsibilities, as they align to Ryan’s Key Results People Create a positive team member experience. Client Responds to client inquiries and requests from tax authorities. Support respective office/team Property Point users, communicate updated policies, and assist with new feature release training. Support respective office/team with user and permissions maintenance. Collaborate with PT Director and PT Manager Analysts (Assistant Manager) across the practice.

Value Understands and utilizes applicable Firm software and systems. Builds professional relationships with client service management and effectively assesses their needs and expectations. Ensures projects remain in scope of service. Works with managers to determine billing on projects which fall out of the scope of service. Identifies potential enhancements and opportunities to expand on current engagements with client service management.

Coordinates and organizes the review of the initial client engagement “set-up” in the respective PT platform (i.e. Property Point). Provides data and/or support for internal/external meetings with clients, including presenting analysis. Leads and manages multiple projects or teams. Participates in leadership activities, such as recruiting interviewing, training, and community involvement. Creates and documents procedures in collaboration with Property Tax Operations. Uses project and time management to ensure day-to-day processes are effectively being met, and teams work with a sense of urgency.

Develops staff knowledge in statutes and regulations. Assists with staff development and retention. Reviews team time and expense reports for accuracy and completion. Ensures projects are leveraged appropriately, using Global Capabilities Center (GCC) support where applicable. Sets appropriate budgets to obtain maximum leverage and profits. Prepares and/or conducts internal training for staff. Be a Proponent and Advocate of the Property Point platform and best practices.

Provide support, enforce PTS policies, and confirm consistency in the use of their respective platform. Mandatory involvement as a platform “Administrator” and attendance in regular PT platform meetings (i.e. Property Point), which are expected to be 4-8 hours/week. Collaborate with Property Point Users, PT Operations and  by providing input and prioritization on recommended enhancements and serve as contacts for the PTS practice with regards to development testing (Epics) as needed.

Encourage collaboration with US and Global Capabilities Center teams (GCC). Performs other duties as assigned.

High-school or General Educational Development (GED) diploma required. Bachelor’s Degree highly recommended. Demonstrated leadership experience with the ability to build and develop teams. Must have a minimum of five years of property tax experience, or a sustained proficiency in key performance indicators for the prior level. Accreditation, or significant amount of coursework for designation, is preferred. Ability to prioritize tasks, work on multiple assignments, and manage ambiguity.

Ability to work both independently and as part of a team with professionals at all levels.

To perform this job successfully, an…