Shop Lead - CNC

Department: CNC / Manufacturing

Reports To:

Operations Manager Position: CNC Department Lead Position Summary The CNC Department Lead is responsible for the day-to-day leadership, coordination, and performance of the CNC Department. The Lead is accountable for ensuring production is completed safely, efficiently, accurately, and on schedule, with a primary focus on achieving the company's 98% On-Time Delivery (OTD) goal.

The CNC Department consists of:(5) HAAS 3-Axis and 4-Axis CNC Machines(2) Amada Brakeform Machines(1) OMAX Waterjet(1) Manual Mill The Lead works closely with Operations, Planning, Quality, Material Control, and other departments to identify problems early, maintain production flow, and develop solutions to meet customer commitments.

PRIMARY RESPONSIBILITIES
1. Production & On-Time Delivery Manage daily CNC production priorities and ensure work is progressing according to schedule.

Maintain focus on achieving 98% On-Time Delivery.

Review the CNC workload, backlog, and upcoming due dates daily.

Assign jobs and employees based on priority, machine availability, qualifications, and capacity.

Monitor jobs approaching their due dates and identify risks before they become late.

Provide accurate Estimated Completion Dates (ECDs) and communicate schedule changes.

Develop recovery plans for past-due or at-risk jobs.

Balance workload between machines and available personnel.

Escalate capacity, staffing, equipment, material, or outside-processing issues that may affect delivery.
2. Daily Leadership Lead daily CNC production activities and establish clear priorities.

Monitor production throughout the shift and make adjustments as needed.

Ensure employees understand the day's priorities and production expectations.

Follow up on stalled or delayed work.

Maintain clear communication with Operations and Planning regarding production status.

Promote a proactive, team-oriented work environment.
3. Employee Training & Development Train and mentor CNC employees in equipment, processes, quality requirements, safety, and company procedures.

Develop cross-training to increase department flexibility and machine coverage.

Identify skill gaps and establish training priorities.

Support training and qualification on HAAS, Amada Brakeform, OMAX Waterjet, and Manual Mill equipment.

Assist with onboarding and development of new employees.

Provide coaching and feedback to employees to improve performance and productivity.
4. Employee Performance & Reviews Provide ongoing feedback regarding employee performance.

Conduct or assist with employee performance reviews.

Evaluate employees based on productivity, quality, attendance, teamwork, safety, training, and ability to meet expectations.

Recognize strong performance and address performance concerns promptly.

Establish clear expectations and hold employees accountable.

Work with Operations Management and HR on performance issues when necessary.
5. Quality Ensure work is performed according to drawings, specifications, work instructions, and customer requirements.

Promote a "Do It Right the First Time" culture.

Work with Quality to address defects, discrepancies, and NCRs.Identify root causes of recurring problems and implement corrective actions.

Ensure employees understand quality requirements before beginning work.

Reduce rework and prevent repeat defects.
6. Equipment & Maintenance Monitor the condition and availability of all CNC department equipment.

Coordinate machine maintenance and repair activities.

Immediately communicate equipment problems that could affect production.

Track and address recurring machine downtime.

Work with Maintenance and outside technicians to return equipment to service as quickly as possible.

Monitor machine utilization and recommend improvements.

Ensure operators complete required machine checks and routine maintenance.
7. Planning & Pro Shop Coordination Work closely with Planning to maintain an accurate production schedule.

Review Pro Shop work orders and identify scheduling or capacity concerns.

Provide Planning with accurate job status and ECD information.

Communicate material, tooling, programming, inspection, and outside-processing constraints.

Identify jobs that cannot meet their scheduled completion date and communicate the issue early.

Recommend schedule adjustments based on actual shop capacity and conditions.

Ensure production information and work-order status are kept current.
8. Continuous Improvement Identify bottlenecks and opportunities to improve production flow.

Improve machine…