Area Supervisor

Base Pay Range

$21.74/hr - $22.24/hr

Ross is a leading off‑price retail chain with over 2,200 stores and a strong track record of success and growth. We bring our customers a constant stream of high‑quality, on‑trend merchandise at extraordinary savings while providing a fun and exciting treasure hunt experience.

Success – Our winning team pursues excellence while learning and evolving.
Career Growth – We develop industry‑leading talent because Ross grows when our people grow.
Teamwork – We work together to solve hard problems and find the right solutions.
Diversity, Equality & Inclusion – We celebrate backgrounds, identities, and ideas of those who work and shop with us.

As a Store Area Supervisor, you will oversee a specific assigned area of the Store, perform general operations, and supervise the Store while acting as Manager on Duty. You will open and close the Store, supervise Associates, maintain a friendly and easy‑to‑shop environment, ensure merchandise presentation, and keep the workplace clean.

• Ensure a safe and secure environment, including monitoring the sales floor, managing security of the building, testing fire alarms, and reporting unsafe conditions.
• Deliver excellent customer service: treat all customers, associates and leaders with respect; demonstrate courtesy, friendliness, and professionalism.
• Represent and support the Ross brand; maintain a professional appearance and enforce the Dress Code.
• Manage general merchandising: recovery, sizing, markdowns, receiving merchandise, maintaining stockrooms, placing merchandise on the sales floor, and ensuring compliance with presentation guidelines.
• Prevent loss: comply with Loss Prevention Awareness Program, safeguard confidential information, maintain the Public View Monitor, and conduct package inspections.
• Supervise front‑end operations: manage the cash register, train associates on procedures, control break schedules, maintain equipment and supplies, and ensure speedy service.
• Maintain fitting rooms: keep them clean, audit garment tags, and manage go‑back compliance.
• Perform administrative duties assigned by the Store Manager: cash pulls, bank deposits, payroll administration, and scheduling compliance.

• Work Process Management
• Business Acumen
• Planning and Prioritization
• Talent Building
• Collaboration
• Leading by Example
• Effective Communication
• Accountability and Execution

• Excellent verbal communication skills.
• Fluency in English.
• Prior customer service and supervisory experience (preferred).
• Familiarity with point‑of‑sale equipment and applications.
• Basic mathematical calculation skills.
• Availability to work evenings and weekends.

• Use store equipment including registers and PCs.
• Stand, walk, and move around the store for up to 100% of working time.
• Regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
• Occasionally push, pull, and lift more than 25 lbs.
• Use janitorial equipment, rolling racks, and ladders.
• Stockroom shifts may require pushing, pulling, and lifting more than 20 lbs.

Retail Associates and Stockroom Leads (where applicable).

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all‑inclusive listing of duties and responsibilities. Contents are subject to change at management’s discretion.

Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience and are committed to hiring a diverse workforce. Ross complies with all applicable laws prohibiting discrimination based on protected categories.

We offer Accident, Critical Illness, Vision, Auto, Home, and Pet insurance;
Associate Discount;
Identity Protection;
Benefit Hub Discount Mall;
Employee Assistance Program;
Commuter Benefits; 401(k) (service requirements); and other benefits for full‑time associates. Full‑time associates are eligible for extended medical/dental/vision health insurance, legal insurance, vacation buy, flexible spending account, health savings account, life/ADDI insurance, long‑term disability, enhanced maternity and parental leave benefits, and vacation pay. Bonus may be provided based on performance.